over the weekend.
They started billing me for MLB EI which I had called to cancel in March but the CS rep told me it wasn't on my account(guess they were wrong).
So I set an e-mail stating I wanted it taken off my account. They replied saying that they could not. I replied back saying I wanted it cancelled. I then got a phone call where they left a number and a PIN last Thursday. I did not call back before they closed my account then it was busy on Saturday.
Then last Saturday after being a customer for 12+ years they closed my account. I called up and they said that I sent an e-mail asking to cancel. I did but I was talking about MLB EI. BTW, I have NEVER gotten them to anything by e-mail in all the years I have been a customer, you always have to talk to a person.
So I guess I am going to have to go to dish or TWC(blech). I don't know much about Dish as I have never had anything but DirectV.
Any thoughts on what I should do?
They started billing me for MLB EI which I had called to cancel in March but the CS rep told me it wasn't on my account(guess they were wrong).
So I set an e-mail stating I wanted it taken off my account. They replied saying that they could not. I replied back saying I wanted it cancelled. I then got a phone call where they left a number and a PIN last Thursday. I did not call back before they closed my account then it was busy on Saturday.
Then last Saturday after being a customer for 12+ years they closed my account. I called up and they said that I sent an e-mail asking to cancel. I did but I was talking about MLB EI. BTW, I have NEVER gotten them to anything by e-mail in all the years I have been a customer, you always have to talk to a person.
So I guess I am going to have to go to dish or TWC(blech). I don't know much about Dish as I have never had anything but DirectV.
Any thoughts on what I should do?