dont bother trying a different name or number with the same address either, this will just generate a frd account type, and you may or may not see a very angry tech on the day of the install because he wont be able to activate anything..... thats my biggest issue with directv.... i wanna know how sebol (spelled wrong) can route installs or former installs with an account type of frd... like why.... the account can almost never be cleared within 24 hours, and its a waste of a trip and time, then god forbid supplies.
I once had a customer tell me after i finished the install (5 box, hddvr, dvr, 3 std) that "Oh well it was worth a try..." I respond "excuse me? what was" "Oh well I wasnt sure they were gonna approve me, they said i needed to verify my identity and that i was linked to a past due account" my jaw dropped at that point....