DirecTV to Xfinity X1 - Anything I should know?

[klang]

The only beef I have with the Flex box is that it comes with the voice remote. The directional buttons (itty bitty wedges of rubber spaced quite widely apart, actually) and I just don't get along. The transport buttons aren't where I like them either but that's probably just me.

My X1 was just updated and I too dislike the tiny directional buttons. Have you checked to see if any of the older remotes will work?

 

[harshness]

My X1 was just updated and I too dislike the tiny directional buttons. Have you checked to see if any of the older remotes will work?

I would imagine that they do. I have only Internet service so the Flex box is the only Comcast equipment in the house.

 

[Phil T]

Last week I decided to try the XG1v4 4K box. I am really enjoying it so far.

I believe the picture quality is better then my Tivo Bolt and HS17/C61K boxes when I had them. I have a 65"4K Sony TV.

Streaming Netflix and on demand titles works really well. No box crashes like Tivo.

I also have an Apple TV and Roku, but watching streaming through the Xfinity box is less of a hassle.

I also don't like the directional buttons on the Xfinity remote.

 

[dare2be]

I would imagine that they do. I have only Internet service so the Flex box is the only Comcast equipment in the house.

Same. I just had it shipped to me and I still haven't taken it out of the box.

 

[RONZ]

Comcast customer service is bad. Depending on who answers determines if your issue gets fixed or not.


Sent from my iPhone using SatelliteGuys mobile app

 

[Phil T]

Still a lot better than DirecTV. I use this site to schedule a callback if I need to talk to them:

Schedule a Callback - Xfinity

Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.

www.xfinity.com

If it is billing or to get or swap equipment I go to the local store.

Also on DSL Reports there is a direct forum where they respond pretty well to for technical issues:

Comcast XFINITY forum | DSLReports, ISP Information

Comcast XFINITY forum, broadband news, information and community

www.dslreports.com

Really in the three years I have been back with them there have been very few issues.