DirecTV to Xfinity X1 - Anything I should know?

klang

SatelliteGuys Master
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Nov 4, 2003
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Colorado Springs, CO
The only beef I have with the Flex box is that it comes with the voice remote. The directional buttons (itty bitty wedges of rubber spaced quite widely apart, actually) and I just don't get along. The transport buttons aren't where I like them either but that's probably just me.
My X1 was just updated and I too dislike the tiny directional buttons. Have you checked to see if any of the older remotes will work?
 

harshness

SatelliteGuys Master
May 5, 2007
16,457
2,626
Salem, OR
My X1 was just updated and I too dislike the tiny directional buttons. Have you checked to see if any of the older remotes will work?
I would imagine that they do. I have only Internet service so the Flex box is the only Comcast equipment in the house.
 
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Phil T

SatelliteGuys Pro
Sep 8, 2003
227
31
Littleton, Colorado
Last week I decided to try the XG1v4 4K box. I am really enjoying it so far.

I believe the picture quality is better then my Tivo Bolt and HS17/C61K boxes when I had them. I have a 65"4K Sony TV.

Streaming Netflix and on demand titles works really well. No box crashes like Tivo.

I also have an Apple TV and Roku, but watching streaming through the Xfinity box is less of a hassle.

I also don't like the directional buttons on the Xfinity remote.
 

dare2be

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Jul 15, 2011
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I would imagine that they do. I have only Internet service so the Flex box is the only Comcast equipment in the house.
Same. I just had it shipped to me and I still haven't taken it out of the box.
 

RONZ

SatelliteGuys Pro
Aug 30, 2010
664
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Luzerne
Comcast customer service is bad. Depending on who answers determines if your issue gets fixed or not.


Sent from my iPhone using SatelliteGuys mobile app
 

Phil T

SatelliteGuys Pro
Sep 8, 2003
227
31
Littleton, Colorado
Still a lot better than DirecTV. I use this site to schedule a callback if I need to talk to them:


If it is billing or to get or swap equipment I go to the local store.

Also on DSL Reports there is a direct forum where they respond pretty well to for technical issues:


Really in the three years I have been back with them there have been very few issues.
 
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