Disable DVR on Hopper Duo

[RUSSK]

I have several customers that I upgraded to Duo Hoppers, they never had a DVR, and get the receiver recording stuff, then can't change channels, it is a customer recording error. Is there a way to disable recording?

 

[navychop]

A Duo? Really?

An H3 would be way better to avoid such problem. Yes, $.

 

[HipKat]

I have several customers that I upgraded to Duo Hoppers, they never had a DVR, and get the receiver recording stuff, then can't change channels, it is a customer recording error. Is there a way to disable recording?

Not in the settings but it's very hard to accidentally record anything unless you left them with the 20 Seroies VIP Remotes