Dish anywhere
- Thread starter Dr Pepper
- Start date
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Me too. After exhausting every trick in the book.When something's not working right the first thing I do is check Satelliteguys.
Not on mine, Every time I log in and select the guide, it tells me to log in, like it's not accepting my login, but it's not telling me I'm using the wrong login, eitherThe PC version seems to be working now but the Android version is still messed up here on 2 phones.
Good morning, bchandler02! Our Engineering Team is working hard to get this resolved as soon as possible. It does look like they need a bit more information so they know exactly what is going on.
What DISH Anywhere App version is currently downloaded on your Android?
What OS Version is currently on your Android?
Thank you for reaching out to us regarding this so we can provide you with a better DISH experience! -- Sam F
I am having the same issue. I thought it was my internet again. But everything else works on my internet. It immediately pops up with no programs available. I am on my android tablet with version 8. My laptop with Windows 10 and Chrome does not work either.
Hey there, jmagill! Does it give you any error message or does it just stay on a loading screen? -- Sam F
I've got one Android phone that's almost working and another one that can't log in. Both are Moto phones with Android 9. When the one that can't log in fails it comes up with a white screen with a bunch of HTML errors. I tried uninstalling and reinstalling multiple times, etc.
Thank you for the additional information, guys! May I also get the OS version for the Android phone that isn't working and the current APP version for DISH Anywhere that is downloaded to your Android? To find the phones OS version, just follow these steps:
- Open your phone's menu. Tap System Settings.
- Scroll down towards the bottom.
- Select About Phone from the menu.
- Select Software Info from the menu.
- The OS Version of your device is shown under Android Version
--Sam F
Thank you, JSheridan! The Engineering Team is also looking for the App version the is currently downloaded to your Android so they can investigate this issue further. You can find this information by going to Settings and selecting Application Settings> Manage Application and then choose DISH Anywhere.
Have you tried using a different browner instead of Chrome to see if you have the same issue? -- Sam F
6.6.8
It's the version that is currently in the Google Play Store as I've uninstalled and reinstalled several times yesterday and today.
Getting the same error as JSheridan's screen shot.
It does not work my fire stick - seems to be the same jibberish as the screenshot error.
However, it also fails on my Android Tablet which is running Android 7 and the latest app from the play store (set to auto update) as well as on my Pixel 3, which is running Android 10 and is the most recent version as I uninstalled/reinstalled yesterday to try and fix it.
Pretty embarrassing to have a major feature down for 24+ hours.
I am using windows 10 with all the latest updates and Chrome browser like it asks us to do and all I get is a blank screen. If I am on my tablet and watching, which seems to work, it will log me out of it when I try to sign in from a PC. Also it works from my iPhone which is using IOS 13.1.1. Hope this helps. I use DISH Anywhere every night.
