Dish Cinema False Charge

[redelephants]

I downloaded "Killers" back in October after seeing it was a free download on Dish Cinema. I can vaguely recall someone else mentioning this free movie previously. I received my latest bill today and was actually charged for this free movie. I called CSR and was told that it actually is showing as a charge now and that she couldn't credit the false charge back to me. What a load of crap DISH!!!!! You adverstise something as free then charge me two plus months later after the movie now has a charge. Avoid DISH cinema like the plague if it states free.

 

[KAB]

FREE was for Standard Def. Is that what you ordered, or the HD for $6.99? You would not be the first person to have made that mistake, IF you did.

 

[redelephants]

No I was billed for 4.99. I still have the movie saved and it is SD

 

[MikeD-C05]

I watched the trailer of "Get him to the Greek" a day ago on DISH cinema. I did NOT order it and canceled out after watching it. The next day I noticed using remote access on my account, that I had the movie listed under rentals. Sure enough checked on the receiver and it was there with 23 hours remaining. So I got charged for $4.99 for an sd movie I didn't order. So yes, AVOID Dish Cinema, unless you want to pay a boat load of money for charges you didn't want.

 

[TheKrell]

I got my account PPV/VOD credit limit set to $0. No more spurious charges. No VOD, DishOnline, or PPV either (unless it's free).

 

[gdarwin]

I have my PPV/VOD credit limit set to $0 also. I have had random pop ups asking if I want to rent a movie that I never wanted in the first place.

 

[Jim S.]

Well if you guys would start taking Dish to court for their behavior, maybe they'd do something about it.

I can't take them to court because I never order PPV or VOD as a matter of principle. It's a waste of time and space and I wish they'd get rid of the whole thing.

 

[jdr01930]

"I got my account PPV/VOD credit limit set to $0."

How does one do that? On the website or is there an option buried in the setup menu somewhere?
Thanks1

 

[KAB]

Well if you guys would start taking Dish to court for their behavior, maybe they'd do something about it.

I can't take them to court because I never order PPV or VOD as a matter of principle. It's a waste of time and space and I wish they'd get rid of the whole thing.

Well, we hereby hire you as our attorney. Go get 'em Matlock...or are you up to Barry Sheck now?

 

[gdarwin]

"I got my account PPV/VOD credit limit set to $0."

How does one do that? On the website or is there an option buried in the setup menu somewhere?
Thanks1

Call in and have a CSR do it for you.

 

[TheKrell]

I did it via chat while I was arguing over the spurious charges. No more spurious charges.