smartcard

[greenguy]

my first vip222k came with a smartcard and i was not the person who activated it but tonight i was trying to add the second 222k and the csr asked for the smartcard number and when i popped the lid there was none. . .

my question is why cant it work with out it? the csr said that it stores all the info but i have a buddy whos 222k does not have any installed and it works. . .his is under contact while im not, dont think this should make a difference.

thanks for the help guys

 

[Bobby]

Sometimes the card is built into the receiver. When a new card comes out they will send you an updated one. Simply hit the menu button on your remote twice and you will see your smart card number.

 

[greenguy]

ok thanks, i will try this when it had finish downloading. . .its taking sometime.

 

[Mr Tony]

If the S (smart card) number starts S19 that is the new card built in then

 

[greenguy]

thanks guys. . .i will try again in a few mins when it has finished. . .its now on the screen with the R0 and S19 numbers. . .

why the hell didnt the csr told me this?

 

[garys]

Many CSR's are clueless.

 

[greenguy]

seems that way. . .i had yet another chat with them and finally got it activated. . .man those guys just love sending the guy over lol

 

[Bobby]

Glad you got it going. It does seem that they make it hard though....