*** PLEASE READ*** For the past few month now DISH employees have been able to test the upcoming new Carbon UI for the DISH Hopper series, employees were able to download this software using a special key combination on their remotes. Earlier this week this secret key combination was made public, and I have been playing "Wack a Mole" removing these posts as I have heard about some issues this new UI could cause on some hardware configurations. In talking with DISH it appears many of these issues are non issues, an I have decided to stop playing the game of wack a mole and instead use this to help DISH get more feedback for the new UI before it is released to the general public. If there is any forum with members who can give informed feedback its our members here at SatelliteGuys! So I am opening up this forum to keep the Carbon UI talk seperate from the rest of the forum, which will help the people working on this software find and read your comments. DISH has asked me to warn people that by doing this update is DONE AT YOUR OWN RISK. DO NOT CALL DISH IF YOU UPGRADE AND HAVE ISSUES. THEY ARE NOT SETUP TO TAKE CALLS OR HELP WITH CARBON UI ISSUES! Because this is SatelliteGuys we will try to support you the best as we can. Some issues you may have running this test software include (but are not limited to) - You may Perform the update and after doing all the steps your attached Joeys may stop working and your Hopper UI does not change. (In these cases the issue should fix itself overnight and you will get the new UI then.) - The software is a work in progress and was not meant for public, so some features may not work at this time. - Some of the apps you have not may not work. - What you are seeing here is not the final product these builds are special employee builds and are not the same builds being tested by the beta testers. - Once you upgrade to the new UI you CAN NOT go back to the old UI! AGAIN IF YOU WANT TO DO THIS UPGRADE YOU ARE DOING SO AT YOUR OWN RISK! So now that you have read all that and decided you want to try it now, here are the instructions for force downloading your Hoppers to get the upcoming Carbon UI. Using your Hopper Remote do the following: - Press Menu - Select Settings - Select Diagnostics - Select Updates - Press the Play button twice - Press Recall - Select Download Now - Let it do its thing, do not interrupt it. Again this is not recommended for everyone, we encourage our members to wait for the official release, however if you must do it now then here is how to do it, and this is the place to do it and leave feedback. Welcome to SatelliteGuys!