Dish internet

comfortably_numb

comfortably_numb

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My parents live in rural London, Ohio. They have Dish for TV. They called them up recently and asked about satellite internet and were told it’s not available there. Does that sound legit? I mean why wouldn’t it be?
 
HipKat

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Because each spot beam can only service a limited number of accounts, That area may be overly saturated
 
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JSheridan

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My parents live in rural London, Ohio. They have Dish for TV. They called them up recently and asked about satellite internet and were told it’s not available there. Does that sound legit? I mean why wouldn’t it be?

There are a lot of areas where DISH has no techs that can install satellite internet. Call a local retailer. :)
 
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ChadT41

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Retailers also have open gateways to their discretion. Always go retailer when it comes to signing up for internet.
 
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ChadT41

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Different gateways on HughesNet. They have some specific to them(or atleast that is how it was trained. It has been a few years, but that was the terms used.)
 
JSheridan

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Retailers also have open gateways to their discretion. Always go retailer when it comes to signing up for internet.

With Viasat/Exede we retailers can sell and install even when the beams are closed to all other sales channels. Since the Hughesnet Gen5 satellite opened up we haven't seen any beam closures yet but we do get calls where the people say that the DISH RSP that services this part of the country has no qualified techs to install in their area.
 
JSheridan

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All this applies only to LOCAL sales and service retailers and not the big national retailers like GoDish who are totally useless.
 
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ChadT41

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I honestly know nothing about Gen5. I was gone after Gen4
 
ChadT41

ChadT41

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If you ever hear me talk bad about retailers... those are the jack wagons that I am talking about.
 
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comfortably_numb

comfortably_numb

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I wouldn’t know how to get in touch with a local retailer there- it was hard enough to locate one here in Kansas City. All the “local” phone numbers re-route to 800-333-3474. I was fortunate enough to find one in this area and I buy all my equipment from him. But I’m only in Ohio a few times a year.
 
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ChadT41

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You’re right. I just came across a Dish One post and it hit me like a ton of bricks. Lol.
 
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HipKat

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You’re right. I just came across a Dish One post and it hit me like a ton of bricks. Lol.
I could tell you stories of jobs where I had to follow, errrrrr, reinstall their work. Now Dish uses them as a nationwide door to door sales force and they DO generate a lot of work for us and they HAVE gotten better but the first year they were selling job, oh... my... God....

The lies they were telling people were beyond belief
 
KE4EST

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I think it has already been established, but yeah call a local retailer. If nothing else just have them call HughsNet directly. I bet they get service. :)
 

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