Dish Network On Demand access over Starlink

Anamed1

New Member
Feb 9, 2021
1
2
Spokane, WA
I recently switched my ISP to Starlink and love it! I live in a rural area with poor conventional ISP access. I have my H3 lower ethernet port connected to the aux port on my Starlink Router. H3 shows green on internet connections. However, OnDemand returns the following message: Limited On Demand Content in your area. When I try to access Netflix via my H3 I get a message to check internet connection. I tried connecting my H3 to the internet via my wireless network. Still experience the same problems. Dish Network technician came out and couldn't figure it out. He said it must be a configuration issue in the Starlink router. Unfortunately, the Starlink router has no configurable parameters.

Has anyone else experienced this? If so, how did you fix it?
 

bookworm370

SatelliteGuys Pro
Jul 11, 2009
1,233
1,097
Columbus, Ohio
My guess would be that while your receiver has your billing address, the ISP address may not be able to located as the satellites are whizzing all over the earth. There may be some On Demand programming that may be available in the US but, for example, not Brazil or Egypt.

At least, from the message that's what it implies. Can you get any On Demand content?
 

syphix

SatelliteGuys Pro
Jun 24, 2004
601
386
Minnesota, USA
My guess would be that while your receiver has your billing address, the ISP address may not be able to located as the satellites are whizzing all over the earth. There may be some On Demand programming that may be available in the US but, for example, not Brazil or Egypt.

At least, from the message that's what it implies. Can you get any On Demand content?

A good test of that would be to see if on demand works via Dish Anywhere.


Sent from my iPhone using Tapatalk
 

navychop

Reunite Pangea! Stop overfishing Panthalassa!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
63,193
31,991
Northern VA
But I REALLY want to thank you for your post. We need to learn these things, as they will drive usability. What works for WA probably works elsewhere in the States. And vice versa!
 
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Juan

Supporting Founder
Supporting Founder
Sep 14, 2003
33,580
10,735
Moscow Russia
I dunno..but my ISP used a ip address that dish deemed " Canadian " because of their routing tables..even tho the ip block was owned by Comcast...does Starlink use static or dynamic ip addresses?
 

scoob83

SatelliteGuys Pro
Sep 20, 2016
153
244
CT
I recently switched my ISP to Starlink and love it! I live in a rural area with poor conventional ISP access. I have my H3 lower ethernet port connected to the aux port on my Starlink Router. H3 shows green on internet connections. However, OnDemand returns the following message: Limited On Demand Content in your area. When I try to access Netflix via my H3 I get a message to check internet connection. I tried connecting my H3 to the internet via my wireless network. Still experience the same problems. Dish Network technician came out and couldn't figure it out. He said it must be a configuration issue in the Starlink router. Unfortunately, the Starlink router has no configurable parameters.

Has anyone else experienced this? If so, how did you fix it?

Maybe Starlink is giving you a Canadian IP address so Dish thinks you are outside the USA. I would open a support request with Starlink.
 

Anastasiasmith3333

New Member
Mar 2, 2021
1
1
Massachusetts
This same thing is happening to me, although I did have a few weeks of on demand watching with dish and Starlink, today I get the "limited on demand content" code 1254. Tech support tried for hours to update, reset, etc, with no luck. They want to send a tech out for $100, which I refused.
 
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chiodo

SatelliteGuys Pro
Pub Member / Supporter
Aug 17, 2005
673
470
Pacific NW
Yes I suspect the IP address from starlink maybe the problem, you could try using a VPN, with your service I know more cost is involved.
Something you should bring up with Starlink.
 
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reubenray

SatelliteGuys Pro
Pub Member / Supporter
Dec 30, 2018
1,543
1,317
Bella Vista, Arkansas
I recently switched my ISP to Starlink and love it! I live in a rural area with poor conventional ISP access. I have my H3 lower ethernet port connected to the aux port on my Starlink Router. H3 shows green on internet connections. However, OnDemand returns the following message: Limited On Demand Content in your area. When I try to access Netflix via my H3 I get a message to check internet connection. I tried connecting my H3 to the internet via my wireless network. Still experience the same problems. Dish Network technician came out and couldn't figure it out. He said it must be a configuration issue in the Starlink router. Unfortunately, the Starlink router has no configurable parameters.

Has anyone else experienced this? If so, how did you fix it?
Will your aux connection work with anything else like a laptop?
 

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