What do you know about their contract with DISH and the specifics?
Do you have any idea how dish operates towards their retailers?
What do you know about their contract with DISH and the specifics?Any retailer that gets canned didn't get canned because of three, five, 10, or 50 customers being "culpable". They got canned because they broke their contract with Dish, and they had to work hard to do it.
Really?and I would submit that you don't know a whole lot about it either....
So if someoine comments pertaining to customers also being at fault then they must be from one of the fired companies?
You also have no clue.
that is why I said what I did. The person who did post that did readjust his comment so all is goodI agree that unless one works in the industry or has personnally been affected by this topic, then they have no business posting in this particular thread.
Because so far you have said NOTHING, Nothing at all!Really?
And how do you know this?
Really?
And how do you know this?
What do you know about their contract with DISH and the specifics?
Do you have any idea how dish operates towards their retailers?
Really?
And how do you know this?
I'm sorry for not clarifying my position on this topic.
First off, it's not just non existing customers that Dish is busting retailers for. A majority of these "false" accounts are active customers that Dish calls "flipped".
A flipped account is a customer who had service, cancels service, and opens a new account under his wife, relative, etc..... This is the main reason for destroying many lives that Dish has come up with. This is also why I have been focusing my argument this direction.
More than 80% of these fraud accounts that Dish is terminating and charging back retailers for are flipped accounts. There are many of the cases where the retailer has no idea that it will be a flipped account because the customer has all ready spun their wheels with other retailers trying to get what they want, and after they figure out what they need to do, they find their victim.
I have seen the files from Dish on these retailers and this is how I know what is going on here.
Again, there are a few retailers that were out right stealing from Dish, but there are also some innocent victims here as well. So please do not group all these retailers together.
I disagree! Yes, it may be the customers who ask if they can get a new promotion, but its the retailer who makes the desicion to flip the account and do the installation.
You need to actually work the system everyday to know what im taking about, an existing customer trying to establish new service is going to set off so many warning messages in the system, its almost impossible to sign them up without knowing they are a flipped account.
Even if the customer still did "Make" it through the system and everything looked like a new customer, there is still going to be evidence of a previous installation when the installer shows up at the customers house. Its like I always tell my installers, if you see a DISH Network Dish on the house, call the office....
Now granted there is some that are going to fall through the cracks, especially customers who had an old account from years ago. If a customer has an account now, there is no way you can build a new account without doing some major address manipulation!
Yes fantastic, And that why you have a highly respectful business. And you'll continue in this business.I disagree! Yes, it may be the customers who ask if they can get a new promotion, but its the retailer who makes the desicion to flip the account and do the installation.
You need to actually work the system everyday to know what im taking about, an existing customer trying to establish new service is going to set off so many warning messages in the system, its almost impossible to sign them up without knowing they are a flipped account.
Even if the customer still did "Make" it through the system and everything looked like a new customer, there is still going to be evidence of a previous installation when the installer shows up at the customers house. Its like I always tell my installers, if you see a DISH Network Dish on the house, call the office....
Now granted there is some that are going to fall through the cracks, especially customers who had an old account from years ago. If a customer has an account now, there is no way you can build a new account without doing some major address manipulation!
I'm sorry for not clarifying my position on this topic.
First off, it's not just non existing customers that Dish is busting retailers for. A majority of these "false" accounts are active customers that Dish calls "flipped".
A flipped account is a customer who had service, cancels service, and opens a new account under his wife, relative, etc..... This is the main reason for destroying many lives that Dish has come up with. This is also why I have been focusing my argument this direction.
More than 80% of these fraud accounts that Dish is terminating and charging back retailers for are flipped accounts. There are many of the cases where the retailer has no idea that it will be a flipped account because the customer has all ready spun their wheels with other retailers trying to get what they want, and after they figure out what they need to do, they find their victim.
I have seen the files from Dish on these retailers and this is how I know what is going on here.
Again, there are a few retailers that were out right stealing from Dish, but there are also some innocent victims here as well. So please do not group all these retailers together.
Seems to me that telling people how to "move" as well as any discussion about "adding an apt # to your address" or "sign up using your wife's name" shouldn't be allowed here anymore then....
Seems to me that telling people how to "move" as well as any discussion about "adding an apt # to your address" or "sign up using your wife's name" shouldn't be allowed here anymore then....
This thread was as good a place as any to bring it up, but yes, this is a customer-to-Dish "game". In the end though, it's wrong and, IMO, discussions shouldn't be allowed. If Dish starts cracking down on it, good for them. I've always said that Dish should ask for proof of a customer's "new address" that they just moved to.About the "moving" part though most times they do it here on satellite guys to receive HD locals ... This is a game customers play with E*. And again E* could take complete control of this if they cared and wanted to. Plus by "moving" the customer isn't getting any free be's out of the deal.
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