$#@!% Dish

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B Van

Thread Starter
Member
May 31, 2008
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Well all I get 110 no 119,they say maybe the LNB but nobody in this area of NY to check it, zip code 10921,Florida NY help
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
334
87
Mankato, MN
Oh thanks for oh so little info

how about some more of the setup
-switch involved
-what type of LNB (DishPro, DishProPLus, Legacy??)
-what receivers involved
-when you bring up the signal screen, how much signal are you getting?
 
B

B Van

Thread Starter
Member
May 31, 2008
7
0
More info

I have Dish Network Dish 500 with a quad LNB. I can only get satellite 110, about 50% signal. Under main menu, check switch, install summary, I can't select satellite 119. The screen says just 110 and one satellite missing. Dish "Customer Support" is no help. They gave me two local #s to call for service and both of them have been disconnected. The third # they gave me, when I call that guy, he says I have to call Dish Network (!). We've been a month with no service and no good answers.
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
334
87
Mankato, MN
what receiver?

Usually in the receiver menu there is a "point angles" option to put in your zip and it will give you the angles to point the dish at
 
B

B Van

Thread Starter
Member
May 31, 2008
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We have two receivers, both 301. We have the angle thing okay. We are locked onto satellite 110. Under status it says, "Warning--only one satellite connected". There is no way I can find to connect satellite 119.
 
webbydude

webbydude

SatelliteGuys Master
Feb 6, 2005
5,339
1
Akron, Ohio, United States
Call it a stab in the dark. 110 is coming in at 50 percent...and he lost 119. It's springtime. Sounds to me like a case of foliage growth blocking the signal.
 
H

HellraiserX

Member
May 31, 2008
8
0
Bull go to Menu 6 1 3, and run the system info test, that'll tell you if you've got LNB drift, if he has 50% signal, Dish Network sent out a software upgrade for all 301/311/381 recievers (about 4-6 weeks ago), and they now show a modified signal, that is actually about a 90-95% signal on a non-modified. Under the check switch screen, if 110 is in slot 1 and not 2, then your Dish needs to be re-peaked =)
 
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S

scimini

SatelliteGuys Family
Apr 7, 2008
66
0
Wouldn't this "Warning--only one satellite connected" imply a cable or lnb problem?
 
H

HellraiserX

Member
May 31, 2008
8
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Negative. Could be LNB drift, or the Dish itself has moved ;) if it does that error, on both recievers, my guess would be re-peak
 
F

Fitzie

SatelliteGuys Pro
Jul 30, 2007
709
0
Central KY
I think that happened to me, when one of my two Dish 500s got out of alignment severely. Resolved when the Dish service guy came out and realigned the dish. Cost me $50 bucks but worth it. ($100 service call with a $50 discount.) I still don't know why I couldn't get it back in alignment myself. Maybe a lack of patience.

Fitzie
 
chapelrun

chapelrun

SatelliteGuys Pro
Pub Member / Supporter
Feb 12, 2008
962
12
Berryville, VA
Is you Line of Sight good?

As others have suggested has any trees, branches or other vegetation grown up that I might cause an issue?

Also, I have read that the Quad DISH Pro LNB's have a slightly higher failure rate because of the internal switch.

Has anything else changed in your setup recently? Added or removed hardware - - - cabling - - - anything?
 
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dishcomm

dishcomm

SatelliteGuys Master
Nov 29, 2005
10,388
554
suburbia
Well all I get 110 no 119,they say maybe the LNB but nobody in this area of NY to check it, zip code 10921,Florida NY help
I don't see that as possible..There is a Dish Network Service office in Middletown.
I should know, I almost took a management position there. Spoke to the GM on the phone. Call dish and set a up a service call.
 
S

scimini

SatelliteGuys Family
Apr 7, 2008
66
0
Negative. Could be LNB drift, or the Dish itself has moved ;) if it does that error, on both recievers, my guess would be re-peak

But wouldn't 119 still be available to select in the point dish screen, even with no signal the satellite and its transponders would be there for testing. It their was no feed at all I would think that would create the issue where the 119 is gone from the menus completely.
 

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