Not inclined to agree about the software...the same other Wally owners have, but I think you may be the first one to broach this subject. I do think you may have a defective dongle. Contact Dirt and discuss this with them and see what solution they come up with. They might just send you a new dongle to eliminate that variable. DIRT!!!The world may never know, sounds like the Tootsie Pop phrase cause immediately after I scan my Wally reboots without a chance to save, scroll thru 'em or anything. What's up, I dunno. Tried two Wally's, the minute Dish has another Dongle in stock I'll exchange this one to see if it's defective but I'm leaning toward the software needing an update.