So, it appears the HR20/700 does not get the New HD Guide; but it get a much faster old SD Guide.
I have it on both of my HR20-700s from the CE.
You have the new HD Guide on your HR20-700. Directv is telling me the HR20-700 does not support and can not receive the new HD-Guide.
If the HR20-700 does not support and can not receive the HD-Guide how can it be on your HR20-700? Unless, Directv is wrong and the HR20-700 can support and receive the HD-Guide.
After the rollout hits my DMA on 12-14-2011 I will do a CE. Based on what you have told me I expect i will have the HD-Guide on my HR20-700
I was surprised to read your post that they told you that, because my two HR20-700s have been fine working fine with the HD -Guide and menus.
I did a CE yesterday. I still have the SD Guide. But, it is much much faster than before.
/QUOTE]
If you did the CE yesterday that explains why you don't see the HD Guide and Menu. The CE software is only in the stream during certain time and after that time is over it is switched back to the national Release. It was not in the stream yesterday. It is only in the stream during the designated hours usually Friday and Saturday night.
I did a CE yesterday. I still have the SD Guide. But, it is much much faster than before.
/QUOTE]
If you did the CE yesterday that explains why you don't see the HD Guide and Menu. The CE software is only in the stream during certain time and after that time is over it is switched back to the national Release. It was not in the stream yesterday. It is only in the stream during the designated hours usually Friday and Saturday night.
I will do a CE Friday night between 11:00 PM and 2:30 Am EST.
From the Directv website:Will the On-Screen Guide change on every HD DVR and HD receiver? What about standard-definition receivers?
The new DIRECTV HD On-Screen Guide upgrade is a feature of our advanced receivers (HD receivers and HD DVRs). If you have both HD and SD receivers in your home, you will have the new guide on your HD receivers, but will continue to see the same guide on any SD receiver.
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The web site certainly gives the impression that the HD Guide will be available on all their HD and HD DVRs
The email from DirectV says no the HD Guide will not be available on all their HD and HD DVRs. It is only available on "HD DVR and HD Receivers, model H21 and later."
dfergie posted on 11-20-2011 "I forgot to list my H20 which did get a CE Friday, but is incapable of handling the HD GUI.
A lot of conflicting information.
I will post again after I try the CE on Friday night.
generix said:How do you determine which DMA you are in? I'm in Savannah, GA, so I'm hoping I'm in the Atlanta DMA, but am not sure.
Tell that person they're wrong It's the H20 that's not getting it.I hope you are right.
Directv has told me even when my DMA gets the roll out - my HR20/700 will not get the HD -Guide. But, I was told at that time I may be able to do a free swap of my old receiver for a newer receiver that has the new HD-Guide.
What locals do you get?How do you determine which DMA you are in? I'm in Savannah, GA, so I'm hoping I'm in the Atlanta DMA, but am not sure.
Are you sure you want to try for the CE? It can very risky.I will do a CE Friday night between 11:00 PM and 2:30 Am EST.
. . . .
I will post again after I try the CE on Friday night.
Tell that person they're wrong It's the H20 that's not getting it.
Are you sure you want to try for the CE? It can very risky.
You might be able to pull the NR when it goes back into stream in the wee hours. Which looks like Dec 6th.
Anyway before you pull the current NR again, check the Firmware Site to make sure it is in the stream.
It is blue.
The information I received from Directv is "The new on screen guide will be available on all HD DVR and HD Receivers, model H21 and later."
So, it appears the HR20/700 does not get the New HD Guide; but it get a much faster old SD Guide.
I hope you are right.
Directv has told me even when my DMA gets the roll out - my HR20/700 will not get the HD -Guide. But, I was told at that time I may be able to do a free swap of my old receiver for a newer receiver that has the new HD-Guide.
I hope you are right.
Directv has told me even when my DMA gets the roll out - my HR20/700 will not get the HD -Guide. But, I was told at that time I may be able to do a free swap of my old receiver for a newer receiver that has the new HD-Guide.
Well there is currently a HDGUI in the stream for HR20-700.It is blue.
The information I received from Directv is "The new on screen guide will be available on all HD DVR and HD Receivers, model H21 and later."
So, it appears the HR20/700 does not get the New HD Guide; but it get a much faster old SD Guide.
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