My Hopper EHDs rendered inoperative by a past upgrade still didn't work as of today, when the fix was due to be pushed out. CSR says there were technical issues and it is now scheduled to go out Feb. 2nd. Here's hoping...
U336 still has many reported issues.I have 336 and my EHD still doesn't work....To make it appear I have to unhook and then hook it up and then the EHD will show up BUT all my shows are gone but 1 and the EHD still shows my capacity at 48% and when I try to play the one show I get a message stating "External Device 1" is in spin-up state.....
On your remote press Menu, Menu, then select Tools. If you see a button (bottom right) saying something about installing software update (I don't remember the exact wording since once you install the latest software the button disappears) select it. Your received will go through a reboot cycle. If you don't turn it on, in a few minutes your H3 will start the update process. If you do turn it before the update process starts it should update the software during the night.
If that's the case Dish has permanently destroyed my recordings and the CSRs have been stringing me along. I hope Dish doesn't leave me in the lurch, I've been with them almost 20 years. Can't see paying them $125/month like clockwork any longer if they don't make this right. There has to be some kind of fix for this, even if the EHDs need to be sent to a lab to be processed by a tech.If you use 336 the EHD fix it already there.
i still have the spin up black screen, then hit dvr choose the recording again the second time and it works.
I can't give a definitive answer (because I'm no expert and don't know what UI and version you're on), but in my case, the original hoppers were upgraded to the Carbon UI. That was the problem - U108 made the drives unusable. Dish offered me an upgrade to the Hopper 3 because as it was explained to me, U108 tweaked the drives to a Hopper 3 format. The fix I heard about for Feb 2 will be upgrading Hopper 3's beyond U336. I'll post my experience here after the upgrade & maybe that will help you decide what to do.so is the EHD fix for the original hopper, because mine hasn't worked for about 2 months. I keep hearing a fix is coming
If you post the version of the Hopper (old and new) and the software release you're on perhaps some of the go-to guys on here can help.I just had a new Hopper sent to me because my Hopper kept rebooting. Disconnecting my EHDs restored it to normal operation. Are these problems related?