Epson Powerlite HC8100/8500

jayn_j

Press On Regardless
Original poster
Supporting Founder
Sep 29, 2003
11,112
4,321
Sheboygan, WI
Bought this projector from Amazon a couple of weeks ago. I've been having some issues, but I will place them in a response further down.

The projector is well packed and very easy to set up. It is quite large by today's standards and doesn't have a lot of style. Kind of a big white box 6"h x 18"w x 14"d.

The remote is easy to understand and is backlit, Although most of us will likely set and forget. I already have my Harmony set up to control it. The projector has 2 ir sensors, and I get good remote response, even when bouncing off the 'screen'

Ventilation is good with a large outlet port on the front and filtered input port on the rear. The filter is paper and easily accessible. Everyone says the filter needs to be cleaned at frequent intervals. Since it is paper, I would recommend keeping a spare around as simple cleaning won't get the crud out of the paper after awhile. Haven't priced filters yet.

I bought this unit over others mostly because of the lens offset feature. Unlike other projectors in this class, the projector does not have keystone adjustment. Instead there is a pair of mechanical wheels that will offset the picture horizontally and vertically. They work very well and provide a wide range of adjustment. You level the projector and get it square to the wall and then use the offset feature to place the image. Some have complained that the adjustments are sloppy, but I had no trouble getting the image exactly where I wanted it. Once it was set, it did not wander. I was interested in the lens shift feature because a keystone adjustment will affect resolution to a surprising degree. The lens shift feature is purely optical, so does not hurt resolution.

The projector is extremely bright. It is too bright at its highest settings, even with room lights on. It has different preset modes for various light conditions and viewing habits. I have found natural and theater dark1 to be good starting points.

This projector uses LCD panels for image generation. Many of the others are DLP based. This means that the absolute contrast ratio is a little lower on this set. Epson has addressed this by adding an automatic iris feature that will lower the output light levels in darker scenes. The slew rate is adjustable from the menus.

That brings us to noise levels. The fan is whisper quiet. I have the projector temporarily set up about 3 feet behind and 2 feet above the seating position. I cannot hear the fan even when sound is off. I do hear the BluRay disk spinning, but not the projector. However, the automatic iris is fairly loud and can be heard at softer volume levels. Many people turn this off, or move it to the slow slew rate.

Color reproduction is as good as I have seen from a projector. Not quite up to my Panasonic plasma, but some of that might be that I am still projecting onto a white wall.

The projector is currently about 15 feet back from the wall and has no problem projecting a 130" image. The manual zoom has over a 2:1 range, so that coupled with lens shift makes setup easy and very flexible. I had this set up and running in less than 10 minutes, including unpacking the box.

Epson claims a 4000 hour lamp life. Some have reported significantly less than that, but Epson has been very responsive with replacements and upgrades. It seems like there was a problem with early units and several folks have reported that their units were exchanged after early bulb problems. This has been reported as having been fixed, but the newer units haven't had much of a chance to build up hours yet, so we will see.

Geometry is excellent. I have looked at the patterns and everything is spot on. Convergence is also perfect. Some have reported some pixel shift on reds in the corners, but I don't see it. Again, most of the complaints came from early production units.

The key is in the viewing. The set does its job and I quickly become immersed in the theater experience. The image is better than at my local cineplex and with a 130" image viewed from 12' back, about the same impact. I am able to totally forget the projector and enjoy the movie, which at the bottom line is where you need to be.
 
OK, now for the problem.

I have only put about 10 hours on the set, but it is giving me trouble when switching resolutions.

If watching a BluRay and I go between a High Def movie/ menu and a standard def supplemental material, the projector will stop displaying an image and freeze up. The remote control is not operable and pressing buttons on the unit itself has no effect. The only solution is to pull the power manually and reset. Of course, that is not good for the bulb life.

When the unit is unresponsive, I can look into the lens and see that the iris is partially open and there is some light coming through the panels. When it happened last night, I got a warning indication that the auto iris was bad, but it is not closed all the way. Something else is going on.

I queried this on AVS Forum, and one other person is seeing similar problems. He also has a fairly new unit, so I am wondering if it may be a firmware problem. I will call Epson tonight and report back. I am debating between letting Epson handle it, or simply exchanging for a different unit from Amazon. I really do like the unit, but the Mitsu HC3800 seems to be reporting fewer issues from users.
 
Thanks for all the info, jayn_j. I have been looking at if for a while now, especially since the price keeps going down. Sorry to hear you are having probs. In my room where I would put a projector, the offset lens would be a must. Keep us informed.
 
I just spent an hour on the phone with Epson. Went through advanced tech support and the upshot is that they are sending out a new unit overnight. Hopefully really new and not refurb as this unit still has less than 10 hours on the bulb.

At any rate, we ended up eliminating everything except the BluRay and Epson and the HDMI cable. It hung very predictably by turning power off on the bluRay, waiting for the no signal and then turning power back on to the BluRay. Unit became unresponsive to both remote and front panel controls.

However, I left the unit unresponsive and turned off the BluRay. I went upstairs to deal with the RMA. When I came back 30 minutes later, the unit was showing no signal and it worked.

I was starting to believe it was a firmware issue, but when I went back down, I was also smelling an electrical odor from the unit. Best it be replaced.
 
The new projector arrived last night. I set it up, and it appears to have fixed the problem. I tried abusing it in all the ways that used to make it hang and it seemed to handle them without issue.

So it appears to be that I got a bad unit and it isn't a design problem like I feared.

I still have everything mocked up. I'll take some pictures of the space and picture tonight, and start posting my thoughts over in the thread on the theater space that I started back in April.
 
No problems since your replacement? Good to know.

S~

Unfortunately, it locked up again yesterday for the first time since it was replaced.

The problem so far has only occurred on Blu Ray discs. I am still using a cheap Insignia player down there, and when it goes from sections, it seems to blank the video signal. I get a "no signal" indication from the projector and then it hangs when a 1080P signal is applied.

I plan to swap my Panasonic BD-60 down there tonight and see if that fixes it. Of course, this is intermittent, so I won't know for sure. What I am actually hoping is that the Panny doesn't turn off the video when swapping resolutions but does an up conversion instead.

Have to resolve it fast as I am running out of time to return it to Amazon.
 
No expert by any means but it sounds more of a BD player problem. I take it you are hooked via hdmi to av system?
 
I moved the Panasonic down there tonight and went through the same sequences. It looks like the problem is solved as the Panasonic seems to upconvert, or at least doesn't drop the signal in the middle.

There would still be a problem with the projector, but most probably wouldn't see it in normal operation. I am happy for now. For those that are curious, I posted some pictures of the overall setup in the general Home Theater forum. I am also attaching a pair of photos here that show the degree of screen door on this projector. Since it is LCD, it will have some, but it is not noticeable in normal viewing conditions. Also, please forgive the slight out of focus. I seem to be having trouble getting the camera to focus properly on the image. Finally, I am still projecting on the wall.
 

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HC8100 hangs when changing HDMI inputs

HI. I have the same problem, but it happens when I change HDMI inputs using a HDMI switcher, not on the projector itself. It occurs about 1 in 10 times, when switching from my Dish Network input to my Magnavox Bluray player.

In a way its good to hear someone else has the problem, and it appears to be a software glitch and not a defect in my unit.

I am also concerned about reducing the life of the bulb since the only way to reset the projector after it hangs, is to push the off/on button. Always makes me cringe.

I guess the work around is don't change HDMI inputs if you can avoid it, or use the separate HDMI 1 & 2 on the projector.
 
Sorry to hear you are having the same problem. I have heard this from 2 others as well, so I guess it is a design flaw. I am hoping that switching to the other player will cut down on the problem.

I am currently switching through an AV receiver, and I would guess this is a common configuration. One thing I have learned is that when setting up for an evening, get the sources right before turning the projector on.

At this point, I would recommend against the projector for someone looking. If I had it to do over, I would be looking at the Mitsubishi 3800.
 
I moved the Panasonic down there tonight and went through the same sequences. It looks like the problem is solved as the Panasonic seems to upconvert, or at least doesn't drop the signal in the middle.

There would still be a problem with the projector, but most probably wouldn't see it in normal operation. I am happy for now. For those that are curious, I posted some pictures of the overall setup in the general Home Theater forum. I am also attaching a pair of photos here that show the degree of screen door on this projector. Since it is LCD, it will have some, but it is not noticeable in normal viewing conditions. Also, please forgive the slight out of focus. I seem to be having trouble getting the camera to focus properly on the image. Finally, I am still projecting on the wall.


how is your pic looking, projecting on your wall? is it painted white, i presume? i ask because that's what i'm going to do when i get my projector. and my walls are painted white.
 
how is your pic looking, projecting on your wall? is it painted white, i presume? i ask because that's what i'm going to do when i get my projector. and my walls are painted white.

This is what I have been doing so far. I've been projecting a 130" image on a white wall. It looks good, although you can see some shimmering from the wall texture. If I was going to stay with a wall, I would consider sanding it flat and using one of the screen paints they recommend over in the AVS Forum - DIY screen forum.

However, I found a good deal on an Elite Screens fixed Sable Frame 120" white screen. It arrived last night and hopefully I will get it up this weekend. Stay tuned and I will try to post some comparison shots.
 
This is what I have been doing so far. I've been projecting a 130" image on a white wall. It looks good, although you can see some shimmering from the wall texture. If I was going to stay with a wall, I would consider sanding it flat and using one of the screen paints they recommend over in the AVS Forum - DIY screen forum.

However, I found a good deal on an Elite Screens fixed Sable Frame 120" white screen. It arrived last night and hopefully I will get it up this weekend. Stay tuned and I will try to post some comparison shots.



thanks. i'm holding off on a screen until i see what size i'll need.

are your walls not smooth?
 

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