Equipment Lease Help Needed

Status
Please reply by conversation.

NutFlush920

SatelliteGuys Pro
Original poster
Sep 20, 2007
960
2
Green Bay, WI
I canceled a R15 on my account. Since it is a leased box, they want me to send it back. I paid the lease fee. I have 4 other receivers on my account. Can I call and inform them that I want to keep it just in case I ever want to reactivate it as long as my account is in good standing and I don't cancel service? This way I can avoid another lease fee in the future should I ever want another DVR on the account.
 
You need to call and ask DirecTV this question.

I suspoect that their answer will be no. If you want to keep it, pay the mirroring fee and keep it active.
 
I just don't to pay another $99 upfront again if I ever want to add another DVR. This way I can avoid the upfront costs in the future.

How long does it usually take for them to send the "return" prepaid box for collection of a deactivated DVR?
 
I just don't to pay another $99 upfront again if I ever want to add another DVR. This way I can avoid the upfront costs in the future.

How long does it usually take for them to send the "return" prepaid box for collection of a deactivated DVR?

A few days .

PLEASE LOG IN TO GET RID OF THESE ADS!
 
Well its been 26 days since I canceled the reciever and still no box requesting it back. I'll just keep it in the basement just in case I ever want another DVR. If (never will happen) I leave DirecTV I will return it then.
 
Well its been 26 days since I canceled the reciever and still no box requesting it back. I'll just keep it in the basement just in case I ever want another DVR. If (never will happen) I leave DirecTV I will return it then.

Check that they don't add a non-return fee to your account. They were slow on sending the return kit when I deactivated a box and hit me for that even though I returned it the day after the kit arrived. The charge was reversed a few days later.
 
Nutflush i upgraded to the hddvr. I deactivated the reciever it replaced and was told that a box would be sent but it still has not showed up and its been a month but i have had no extra charges
 
Thanks Cincyray. I think I'll just keep it until they request it back. If I see a charge for it I will then call and resolve it then.

PLEASE LOG IN TO GET RID OF THESE ADS!
 
Status
Please reply by conversation.

VOD Question

DirecTV HD Scrolling Banner Updated

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Who Read This Thread (Total Members: 1)

Latest posts