Error 004. problem with the multi-dish switch

P

prashanthchou

Thread Starter
New Member
Sep 16, 2010
3
0
Chicago
All these years I had Dishnetwork with ONE receiver (DP-510) in living room and everything was working fine.

I wanted to add one more receiver to my bed room to connect to TV2.

I had an old receiver (dp-311) which I called dish customer service and added the 2nd receiver to my account so I can watch programs on both the TV's using both my receiver.

I had done the installation setup myself.

This is what I did in my basement (where all the cables connect).

I had a 4 way splitter (silver color splitter) which I had used this way.

IN => Connect the cable coming from Roof top Dishnetwork dish
OUT1 => Cable going to the Receiver1 in my living room - TV1
OUT2 => Cable going to the receiver2 in my living room - TV2

I had configured both receivers and I can watch program well on both receivers when they are INDIVIDUALLY powered on.

If I have RECEIVER-1 ON in my living room and when I go to the bed room to RECEIVER-2, then I get this message on the TV-2

"Error-4 problem with the multi-dish switch"

Moral of the story:
============

I can watch programs on either one of the receiver ONLY when the other receiver is OFF.

So I can watch programs in only one receiver at a time. If I turn both ON then I get the above message.

Any help ?????

Is the 4-way splitter what I am using , is it the right one or do I need to use something else ?
 
TheKrell

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
32,399
27,272
Fairfax, VA
You cannot split the cable coming down from the Dish! Given the 510 and 301, I would guess you have a twin LNB on a dish 500 getting 110 and 119. This will work and has an internal switch. Just run an individual cable from it's two outputs; one each to your receivers, and you're done.
 
G

garys

SatelliteGuys Master
Which switch are you using? What type lnbs? If you are using a normal splitter, it is not designed to work with Dish when you have two receivers turned on. You either have to use a proper switch or run a second coax line from the dish to the reactivated receiver.
 
boba

boba

SatelliteGuys Master
Dec 12, 2003
11,350
1,033
Dorchester, TX.
If you still had cable what you are doing would work. With satellite it could burn up your receivers, if you don't know what you are doing hire a professional.
 

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