I get that its a cash grab, not sure I see the car radio analogy though. The laws (and lawsuits) are different than in Canada. One could possibly make an argument that an EHD is not the same as a normal DVR, not sure it would stand up in court though.
External Hard Drive Activation Fee
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I get that its a cash grab, not sure I see the car radio analogy though. The laws (and lawsuits) are different than in Canada. One could possibly make an argument that an EHD is not the same as a normal DVR, not sure it would stand up in court though.
To the point, its more like...selling me a car, and than saying: if you would like to listen SATELLITE radio please pay additional for a Sat ready radio THEN pay an additional fee to activate it. Same principle.
you're about 4 hours late there Juan
SatelliteGuys.US - View Single Post - External Hard Drive Activation Fee
oh well..I just wanted to post it anyway (Because this isn't DBS TALK!!)you're about 4 hours late there Juan
SatelliteGuys.US - View Single Post - External Hard Drive Activation Fee
Here in the US, many new vehicles come with radio that has SARS and/or OnStar and you have to pay activation fees for those services to use them even though everything is built in. I usually opt for the radio delete option simply because I like to know that I'm not paying for something that I'm not going to use.
Nobody said it had to make sense.
Of course, here's the interesting thing on that page: "There's no activation fee for this feature - just plug and play."
Dish certainly paid to get this feature to work, and is still paying to improve and maintain it. Certainly, they hope to profit from it.
It certainly isn't simply plug it in and expect it to work. There is a lot of software involved.
It certainly isn't simply plug it in and expect it to work. There is a lot of software involved.
Alright, so then consider this: You wake up one morning to watch your movies that you have stored on your EHD and they won't play. What then? Are you gonna call DISH network for help or just deal with it? How many here would call DISH? How many laymen with this feature would call DISH?
The bottom line is if this weren't an available feature, then there would be no need for anyone to call about it if it weren't working.
As an EHD customer, your tech support needs are increased versus a non-EHD customer.
get creative like i did.
told them my DVR was pooping out and rebooting randomly. told them i wanted the data from that received and asked if theyd waive the fee to allow me to hook up external hdd to transfer my shows from the old dvr to the new.
success. still activated
told them my DVR was pooping out and rebooting randomly. told them i wanted the data from that received and asked if theyd waive the fee to allow me to hook up external hdd to transfer my shows from the old dvr to the new.
success. still activated
There will be one side that thinks he's a genius. The other will think him a crook. Since I willingly paid my fee, I'm in the latter.
I don't think he's a crook... I think he's a liar, liar, pants on fire!
:up:up:upCheat, lie, steal...either way.
In this case, we have something domestic to compare against. Look at all of the activity in the D* threads about "working eSATA setups" and see if that is the kind of customer relationship you want to develop.
Another example is the D* WHDS service that if you don't use their networking scheme, you're essentially on your own. Either way, the monthly charge is the same.
As I said earlier, some things you just have to chalk up to differences in consumer culture.
Other than "because they can" I see no reason to charge for me installing an EHD. I bought it, it plugs in. Why does E care if I add a larger hard drive. They could always offer a larger hard drive and then charge for that. They don't care what size my TV is. It's just a money grab that they can get away with.
Apples to oranges. The external drive on the D* system REPLACES the internal drive, does it not? The E* version SUPPLEMENTS the internal drive. BIG difference. And there is a lot of software they've had to write to support swapping and other features. It certainly is not as simple as plugging in an EHD to a PC.
