External HD & replaced HR 23

[readmorebooks]

My HR 22 with a 1TB external HD began to fail. Directv technitions replaced the DVR with a HR 23. The external HD's playlist showed up on the TV screen as expected, but when I tried to play a recorded program, I got a "searching for authorized content" message.

Did my old HR 22 encrypt those existing shows so that the only DVR the external HD can support is the DVR that recorded the show?

Or is there anyway to enable the DVR to recognize the external HD so I can access my recorded programs?

Any thoughts are appreciated.

 

[Bob Nielsen]

Content on an external hard drive can only be viewed on the DVR it was recorded from.

 

[readmorebooks]

Ouch, but thanks for the confirmation.