Yeah I reset all of the boxes first, then called. Thats when they told me to call back. We are missing the Red Sox game, on my wifes birthday, which is the only reason I bought the darn package!!!! lol.
They couldnt access any accounts. I asked what I should do now, since I cant watch the game, and the woman was very short and said check online or reset (after I had already told her I had). Honestly, I understand that it wasnt her fault, and I have had stellar customer service from them overall, I just am a little ill right now with the process. Oh well, I am sure they will make it right, they generally have in the past
I didnt, but since that channel is out of market to me, I doubt it would have been available. I will check it tonight though.
