Extra receiver compatibility & pricing

[Scherrman]

Ok I've got my 211 connected and all my regular channels work great, but on my locals I get the message "You cannot view this channel outside your viewing area." What the heck? My locals work fine on my Hopper and I'm definitely in the right spot beam. They've re-authorized the box several times and nothing changes. Signal levels all good on 61.5 and 72.

It may take a bit or you may even need to reset it if you haven't already.

 

[comfortably_numb]

It may take a bit or you may even need to reset it if you haven't already.

Rebooted several times but get same error. Is this normal? I have never seen that error before

 

[Scherrman]

I'm not sure what's going on. Try and see if DIRT can look into it for you.

 

[comfortably_numb]

I'm not sure what's going on. Try and see if DIRT can look into it for you.

How do i find one whos online?

 

[Tampa8]

Are you sure you are seeing both Sats on the 211?

 

[comfortably_numb]

Are you sure you are seeing both Sats on the 211?

I think I am, i mean, everything works on the Hopper and its connected to the same dish. The 211 is connected via direct coax to the one open port on my eastern arc LNB

 

[Tampa8]

That doesn't mean the 211 is. Do a check switch and see what satellites you see. From the message you said you get, my first guess is the receiver is trying to get a transponder on the wrong satellite possibly because it isn't seeing the correct one. (In this case it needs to see 61.5 for locals I'm guessing)

 

[comfortably_numb]

That doesn't mean the 211 is. Do a check switch and see what satellites you see. From the message you said you get, my first guess is the receiver is trying to get a transponder on the wrong satellite possibly because it isn't seeing the correct one. (In this case it needs to see 61.5 for locals I'm guessing)

How could the 211 be seeing different sats than the Hopper?

 

[Tampa8]

Hooked up wrong? Doing a check switch won't cost you any money...........

 

[comfortably_numb]

Hooked up wrong?

LOL, how could I mess it up? Its one wire. Directly connected to open port on the LNB as instructed earlier in this forum. No other splitters, switches, etc between 211 and dish. Dish is pointed correctly with strenghts in the high 50's. ALL other channels in guide work fine

 

[comfortably_numb]

Check switch shows it receiving 4 satellites. Huh?! Now im really confused.

 

[charlesrshell]

Check switch shows it receiving 4 satellites. Huh?! Now im really confused.

What satellites are they?

 

[comfortably_numb]

What satellites are they?

I had to leave the house for a few minutes, so I dont remember exactly, but I believe they were 61.5, 72, 77, 108

 

[Tampa8]

Does it actually say it's getting those or it is trying to get those? Either way I think that is what I said, trying to get the transponder from the wrong sat.

 

[satnewb]

You need to hit the "test" option on the point dish screen. The receiver is looking for whatever satellites it was getting at it's previous owners or whoevers house it was at. Running the test will allow it to pick up the sats you have. May need to call CSR and have them send a "hit" to the receiver after that so it will reauthorize your channels.

 

[comfortably_numb]

You need to hit the "test" option on the point dish screen. The receiver is looking for whatever satellites it was getting at it's previous owners or whoevers house it was at. Running the test will allow it to pick up the sats you have. May need to call CSR and have them send a "hit" to the receiver after that so it will reauthorize your channels.

Bingo. This fixed it. It said "By clicking 'save,' you are receiving fewer satellites. Are you sure?'" After that, it only "saw" 61.5 and 72. Locals working great now. Thanks everybody!

 

[comfortably_numb]

Is there a way to "Hide SD duplicates" on the 211? So far, all I can see is "all sub, HD only, all" and user created lists

 

[Tampa8]

And that's one way the Hopper can see different satellites than the 211!

 

[lucky86]

Is there a way to "Hide SD duplicates" on the 211? So far, all I can see is "all sub, HD only, all" and user created lists

It would be in the guide setup or under preferences I believe

 

[SomeDishGuy]

Is there a way to "Hide SD duplicates" on the 211? So far, all I can see is "all sub, HD only, all" and user created lists

Menu-8-1, then choose "HD Only" for channel preferences. That will hide SD duplicates.