If you're going to be e-mailing Charlie (he is a robot..I have proof), then I would rather you breach NBR for the 500 series. They told us they were giving us that years ago. They lied (Charlie is operating under the Asimovian laws, wherein a robot may work around technical restrictions to outright lie to a human in order to spare it's feelings, thus not emotionally harming the human. To hurt a human is against it's programming. Of course, this could result in a malfunction in it's core programming - a dilemna - where undesirable results can and will occur. Instability of the robot then follows. This does not change the fact that the robot has the ability to lie under certain conditions.). I don't have NBR, though I am paying a fee for using the DVR (even though I bought it) and not getting any benefits that others offer. The weather thing is nice, I'm sure (if you believe that neo-witch doctors can predict the future using the power of a nice suit, large viewership and a television camera), but down here in Florida, the evidence of a hurricane is known for weeks before; one need only peruse the local grocer's store and wonder at the missing spaces in the water, batteries, can goods and sexual aids sections. Other hints are your neighbors saying "better hunker down". If I hear someone tell me to "hunker down" again, I'm going to "hunker down" the top of their head and then steal their precious stache of batteries and water. I have no need for a generator: I hook my girlfriend up to a treadmill that provides power to my Dish receiver and television. What really annoys her is when I refuse to watch the weather during a hurricane. She asks "what's the point of this setup if you're not going to watch the weather?" At that point, I point outside and direct her attention to the hordes of homeless people flying through the wind, clutching onto their vodka flasks for dear life. "Hurricane," I say. "Now hush, Bugs Bunny is on." So I guess my point is : Send all the e-mails you want. Robots will do what they are programmed to do. And include NBR request in there. Heh.