Free HD Access for EXISTING customers

Did you get FREE HD?

  • Got FREE HD for 2 years (or longer)

    Votes: 98 54.7%
  • Got FREE HD for less than 2 years

    Votes: 18 10.1%
  • No Dice.

    Votes: 63 35.2%

  • Total voters
    179
  • Poll closed .
Status
Please reply by conversation.
NutFlush920

NutFlush920

SatelliteGuys Pro
Sep 20, 2007
957
2
Green Bay, WI
Just called again. Again, I was told to call back in 1 month due to the HD Access credit already being on the account. He did say he noted my account though and didn't say anything about having to give up my TC+ package. He also signed me up for recurring payment so all I would have to do is call and it would be added quickly.

2 years isn't life but is good enough for me. Oh wait, isn't the world gonna end in 2012 anyways? LOL
 
DodgerKing

DodgerKing

SatelliteGuys Master
Nov 14, 2007
16,776
26
SoCal
When ya'll are calling are you talking to customer service or retensions? I want to keep TC+ and get the deal.

Perhaps I should call back?
I just talked to a CSR and she did it for me within a few seconds. Didn't have to beg or complain. I just asked nicely and she obliged
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
324
75
Mankato, MN
Ice, if this helps I have only been a customer for a month (but I was prevously one for about seven years before I switched briefly)
ok cool. I might try it then

Plus I know your a fan of MLBTV, In HD...it is just that much better

sweet. Yeah I like MLB Net...and NHL Net too :)
 
Dog6869

Dog6869

SatelliteGuys Pro
May 28, 2004
327
0
New Orleans, LA
I just Called Talked to a great CSR (older Woman..) She said she just added to my account free for 2 years.. No questions asked. I just Joined D* march 2010.. I moved, it was under my Wifes name, before....
 
stonecold

stonecold

SatelliteGuys Pro
Sep 23, 2004
3,487
0
Directv La La Land
I would give them a call if I were in your shoes !

Jimbo this is what I would do if I were you .


Go get a 25 dollar Amex gift card .

(our system cant tell it not a real amex card )

put it on file for auto pay.

the card will never be charged since you pay yearly so it will never be declined

go spend the 25 dollars on something and just keep the empty card on file and get your free hd credit for crying out loud.

Note dont anyone else try this as this only works because Jimbo pays annually and so there always a + credit balance on his account .
 
T

TigerpounceTN

SatelliteGuys Pro
Oct 22, 2009
505
2
Knoxville, TN
Jimbo this is what I would do if I were you .


Go get a 25 dollar Amex gift card .

(our system cant tell it not a real amex card )

put it on file for auto pay.

the card will never be charged since you pay yearly so it will never be declined

go spend the 25 dollars on something and just keep the empty card on file and get your free hd credit for crying out loud.

Note dont anyone else try this as this only works because Jimbo pays annually and so there always a + credit balance on his account .

In theory, would a person be able to do this by using the prepaid card for autopay but never getting to the date that the card would be charged. What I am asking is could a person have autopay turned on with a dummy payment method, but pay my bill manually before it would be charged automatically? Will the web site allow you to pay manually if you have autopay turned on? I am asking out of pure curiosity really.
 
satjay

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,673
845
Michigan
Again, Thanks for the information Satellite guys!, nice to save a few dollars where ever you can!
 
Jimbo

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
65,349
5,048
NW Ohio - Buckeye Country
In theory, would a person be able to do this by using the prepaid card for autopay but never getting to the date that the card would be charged. What I am asking is could a person have autopay turned on with a dummy payment method, but pay my bill manually before it would be charged automatically? Will the web site allow you to pay manually if you have autopay turned on? I am asking out of pure curiosity really.

I think this would work seeing you would pay your bill ahead of time, as long as you made sure it was paid ahead of time as the system would see a CREDIT BALANCE each time it went to look for the Autopayment.

I would keep a close eye on it incase it charged you for the payment on the card as well as the credit balance.

That said, I would check with SC before trying this as he would be the most informative person here in this area.
 
bratboy

bratboy

Supporting Founder
Supporting Founder
Mar 24, 2005
431
0
Denver CO
Q. Does this eliminate you from ANY other discounts over the 2 year period ?

Nothing was mentioned to me and when all was said and done after my WH setup Im showing the following on my account:
24 x $10 off free HD for 24 months
12 x $10 off a month
3 months $15 off for some of my movie channels

So unless she forgot to remove stuff I get $35 off for 3 months, then 9 months of $20 off, and then $10 off for the last 12.
 
DodgerKing

DodgerKing

SatelliteGuys Master
Nov 14, 2007
16,776
26
SoCal
ok cool. I might try it then
Did you try it?

If you do get it, keep in mind that the HR2x's may not perform as well as your current DVR. If you can somehow get a new HR24 or an older HR20, you will get a much better performing DVR than the HR21 through HR23
 
Jimbo

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
65,349
5,048
NW Ohio - Buckeye Country
Nothing was mentioned to me and when all was said and done after my WH setup Im showing the following on my account:
24 x $10 off free HD for 24 months
12 x $10 off a month
3 months $15 off for some of my movie channels

So unless she forgot to remove stuff I get $35 off for 3 months, then 9 months of $20 off, and then $10 off for the last 12.

Are you a NEW sub or an existing sub ?

I've been here for awhile.
 
J

jacob

Active SatelliteGuys Member
Mar 24, 2005
23
0
I just called and asked how I, an 11 year subscriber can get the free HD like new customers do and was given it free for 2 years by signing up for auto pay.
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
324
75
Mankato, MN
Did you try it?
no not yet

If you do get it, keep in mind that the HR2x's may not perform as well as your current DVR. If you can somehow get a new HR24 or an older HR20, you will get a much better performing DVR than the HR21 through HR23

Thats what I'm worried about. I started with a R15 and thought it was OK but when I moved to the R22 that receiver is the bomb! :)
 
cfb

cfb

SatelliteGuys Pro
Apr 10, 2009
1,492
1
California
A moment of trouble getting through the voice navigation system when it seemed confused when I asked for 'free hd'. It finally told me it could auto add HD service for me for $10. I said 'customer service' and got a person.

Said I'd heard they had a promo for free HD, a ten dollar a month credit, for 24 months. She looked it up, confirmed my autopayment, and it was done 2 minutes later.
 
uncrules

uncrules

SatelliteGuys Pro
Apr 15, 2005
1,977
0
High Point, NC, USA
I called today and got the Free HD for 24 months as well. CSR even gave my Showtime free for 3 months.
 
jcrandall

jcrandall

Thread Starter
Proud Staff Member
Staff member
HERE TO HELP YOU!
Apr 3, 2005
10,913
379
Central Michigan
About 60% reporting success thus far, Free HD for some term.

Good to see.
 
D

dc_red

SatelliteGuys Family
Mar 27, 2007
56
0
Called and told the CSR that I was aware of a 24 month free HD for existing subs. I already had auto pay so she sorted me out a 24 month credit within a minute or two.

No problems at all.
 
H

Hemi 6.1

On Vacation
May 3, 2007
12,056
1
Wayne County,Pa
No dice, Because I'll NEVER set up Auto Pay with D* or E*

And I'll tell you why, Because Right now my Bill is $217.91.
Yep, and thats because D* doesn't apply the proper credits untill 3 days before my next bill, If they feel like it, For my MLB EI package deal.
 
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