Hello,
So I decided to upgrade to Directv HD. I had a problem with some installers that said that they would not be able to install the new dish onto the same pole the standard definition dish is on. They wanted to charge me extra to locate the dish elsewhere, and run new wiring throught the entire house. I had to cancel the install.The installers bumped my 12-4 appointment to do another job, and I think they wanted to go home already. I called Directv, and they stated that they would send out another installed, and that another installer would make it work. Directv stated that they did not know of this issue, and that the installer should be able to place it in the same location. My question is:
Can the HD dish be located on the same pole diameter as the SD dish is on? Do you know if there is a difference on the diameter of the pole? Any input (especially from installers would be appreciated). They are sending an installer this coming week to get a "second opinion".
Thanks,
Al
So I decided to upgrade to Directv HD. I had a problem with some installers that said that they would not be able to install the new dish onto the same pole the standard definition dish is on. They wanted to charge me extra to locate the dish elsewhere, and run new wiring throught the entire house. I had to cancel the install.The installers bumped my 12-4 appointment to do another job, and I think they wanted to go home already. I called Directv, and they stated that they would send out another installed, and that another installer would make it work. Directv stated that they did not know of this issue, and that the installer should be able to place it in the same location. My question is:
Can the HD dish be located on the same pole diameter as the SD dish is on? Do you know if there is a difference on the diameter of the pole? Any input (especially from installers would be appreciated). They are sending an installer this coming week to get a "second opinion".
Thanks,
Al