HELP!
Last week I ordered an HR24 from Overstock, received it the next day and hooked it up. When activated, the picture seemed pretty washed out, much less sharp then the HR20 it replaced and once in a while when changing channels about 1/3 or the right side of the screen would just be black. Not compressed, you could only see about 2/3 of the picture. Must be defective so I called Overstock. They emailed a return label and sent a replacement immediately.
I hooked up the second HR24 today and it's better but still quite a step below the HR20 in picture quality. I turned native on, enabled all resolutions but 1080p, set everything else same as the HR20, same cables, etc. Then I had the same problem with about 1/3 of the right side of the screen going black.
I've had two HR20s with the same settings, same HDMI cabling running through a Pioneer Elite AV receiver with great picture quality and no video problems at all for over two years. I was excited about the HR24 upgrade but I'm at a loss. I don't believe the picture quality should be less than an HR20 and I also can't believe I got two brand new duds from Overstock with the same problem.
I would greatly appreciate any ideas. I love the speed of the HR24 and I hate the thought of restarting my two year commitment based on returned receivers. Thanks in advance!
Todd
Last week I ordered an HR24 from Overstock, received it the next day and hooked it up. When activated, the picture seemed pretty washed out, much less sharp then the HR20 it replaced and once in a while when changing channels about 1/3 or the right side of the screen would just be black. Not compressed, you could only see about 2/3 of the picture. Must be defective so I called Overstock. They emailed a return label and sent a replacement immediately.
I hooked up the second HR24 today and it's better but still quite a step below the HR20 in picture quality. I turned native on, enabled all resolutions but 1080p, set everything else same as the HR20, same cables, etc. Then I had the same problem with about 1/3 of the right side of the screen going black.
I've had two HR20s with the same settings, same HDMI cabling running through a Pioneer Elite AV receiver with great picture quality and no video problems at all for over two years. I was excited about the HR24 upgrade but I'm at a loss. I don't believe the picture quality should be less than an HR20 and I also can't believe I got two brand new duds from Overstock with the same problem.
I would greatly appreciate any ideas. I love the speed of the HR24 and I hate the thought of restarting my two year commitment based on returned receivers. Thanks in advance!
Todd
PQ is just as nice as the HR20-100 that it replaced.
