Helping mother-in-law (1 Viewer)

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tsduke

SatelliteGuys Pro
Feb 6, 2007
1,624
2
Iowa
My mother in law had an installer out to upgrade them to HD yesterday. They are only getting a few of the HD channels right now for some reason. Installer told them they need to go online to do "something". What is he talking about? They don't even have a computer.

I've been in Directv for a couple years, but don't remember "needing" a pc to get my channels when I was with Dish.
 
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Brisak

SatelliteGuys Pro
Nov 21, 2010
204
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Seminole fl
They have to go to dishnetwork.com and setup their account.It's very simple you can do it for them at your place if you have their account info.
 

tsduke

SatelliteGuys Pro
Feb 6, 2007
1,624
2
Iowa
Signing in online is required to get the channels too?

Is auto pay required for HD free for life? I don't want to have to get her banking info. She hasn't even mentioned free for life yet. Just wondering why missing channels at this point.
 

tsduke

SatelliteGuys Pro
Feb 6, 2007
1,624
2
Iowa
Ok, I got her set up. What a PITA for old farts with no computer. Now my wife and I have to get all her Dish emails because of paperless billing. :(
 

tsduke

SatelliteGuys Pro
Feb 6, 2007
1,624
2
Iowa
Need one more piece of help.

Any easy way to hide all the duplicate SD channels. Directv has an easy option to hide them. I don't remember if Dish did or not. If I was at her house I would figure it out myself.
 

Jhon69

SatelliteGuys Pro
Mar 19, 2006
3,472
90
Central San Joaquin Valley,CA.
Need one more piece of help.

Any easy way to hide all the duplicate SD channels. Directv has an easy option to hide them. I don't remember if Dish did or not. If I was at her house I would figure it out myself.

I have the VIP622 so I don't know which receiver they have.They should be able to press the guide button until All HD Channels appear mine goes All Channels,All Subs,All HD Channels,Favorites List.For Local Channels I go into Menu,System Setup,Local Channels,Chan Display to select what I want displayed there.Good Luck!.:)

Also setting up a Favorites List you can select which channel you want to see SD or HD.
 

tsduke

SatelliteGuys Pro
Feb 6, 2007
1,624
2
Iowa
So sounds like they haven't changed anything. That's to bad they done offer a simple "hide sd dupes" option like Directv. So in order for to not see SD dupes she has to be on the favorite that hides all SD's??? That's not good.
 
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RandallA

Supporting Founder
Supporting Founder
Dec 13, 2004
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On the 622, go to Menu, 6, 9, Chan Display, and check HD Priority. Only HD channels will be displayed if there's a duplicate channel. That's for local channels.
 

Jhon69

SatelliteGuys Pro
Mar 19, 2006
3,472
90
Central San Joaquin Valley,CA.
So sounds like they haven't changed anything. That's to bad they done offer a simple "hide sd dupes" option like Directv. So in order for to not see SD dupes she has to be on the favorite that hides all SD's??? That's not good.

Or press the guide button on the remote control until All HD Channels appear,seems pretty simple to me.;)


It's also too bad DirecTV doesn't have PIP or side by side PIP or dual live buffers that are always on on their DVRs.;)
 

tsduke

SatelliteGuys Pro
Feb 6, 2007
1,624
2
Iowa
This is not a tech savvy person at all. I want a option I can set and walk away. Scrolling through the guide button for the different options does not provide this. It will only lead to her calling and asking where a missing channel is.
 

Jhon69

SatelliteGuys Pro
Mar 19, 2006
3,472
90
Central San Joaquin Valley,CA.
How is that more simple than an option that allows you to walk away and never touch it again??

I press my remote control until I see what I want at the top of the guide and leave it there when I press the guide button again it's the same selection,you don't have to press the guide button multiple times every time ,or I can press the remote control to view other guide option channels very quickly.:confused:

If that's too much for her maybe she needs DirecTV? Huh? or cable, or hook her up to OTA it's cheaper.;):D
 

Jim S.

When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
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FN11od
Wait a minute, you have to activate your HD yourself now? What the hell is the point of that?
 

Brisak

SatelliteGuys Pro
Nov 21, 2010
204
0
Seminole fl
Try teaching an 70+ year old person the difference between air mode and cable mode on a tv set.And the concept that the tv itself has to stay on channel 60 to view the programing from the receiver.

Lmao. Good luck and be safe this weekend. Brisak
 

Jhon69

SatelliteGuys Pro
Mar 19, 2006
3,472
90
Central San Joaquin Valley,CA.
Try teaching an 70+ year old person the difference between air mode and cable mode on a tv set.And the concept that the tv itself has to stay on channel 60 to view the programing from the receiver.

Lmao. Good luck and be safe this weekend. Brisak

I hear ya on that one my mother-in-law is 90,she works Dish Network OK,but it's only a 311 sometimes simpler is better, didn't mean to be harsh sorry.:eek::)
Good Luck to you to and be safe.:)
 
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