I currently have a 2HWS/3J (1.0) setup in my house. One of my Hoppers had a failed hard drive recently and had to be replaced. When I received the new Hopper with sling it had the new CUI installed. The instructions that came with it said to make sure all other Hoppers and Joeys were powered off so they can get the software update. I have waited three days (as I know some updated happen overnight) and only the Joey that is linked to the "New" Hopper has been updated to the new software. In addition, every time I turn that Joey on it has to go through the entire install and reboot sequence which takes 15-20 minutes. This last time it seems to be stuck and I am wondering if these early model Joey 1.0's are even compatible with the new software.
- If I were to go with a new Hopper 3 system, I assume I would then need the H3 and 4 Joeys. Correct?
- Leaving programming out of the equation, what kind of difference would I see on my bill going from 2H/3J to 1H3/4J?
- As of now, the CSR told me that I am not eligible for the H3. However, after reading some posts on here, I bet the issue is that they think I am still on the western arc looking at 4 sats (as I was when the account was created). However, Dish came out when I got my Hoppers and installed a new dish looking at 3 sats on the EA. I think I can get that problem resolved via DIRT correct?