To me that suggests the live player is crashing but not self recovering and would probably be resolved with a channel change...but I know we have crashing issues that are only resolved through reboot right now so it could be that as well.A little more data. The black screen hadn’t occurred for awhile, but then it occurred the last two morning in a row. So I still don’t see a pattern. However, one additional detail for this morning. Even though the video audio was blank when brought out of standby. But a program was being recorded at the same time. To my surprise, the recording was fine with full video and audio. Again, a reboot fixed the issue.
It made me wonder, since the turner that was being used for the recording worked OK, but the turner live viewing was not, what diagnostics would you suggest I look at if I get this again?
I highly doubt there's anything you could see in a diagnostic sense that would help though, it really would require engineers to dig through logs from the receiver which I can definitely have them do (I just need your receiver number and time stamp of when it happened converted to mountain time).