Hopper 3 Upgrade Costs

atl630

New Member
May 18, 2016
2
0
NJ USA
Hi All - I have been following this site for a while, but just registered to ask this:

I have a Hopper 2 w/ Sling and no joeys. I wanted to add a Joey (preferably 4K for when I get a new TV) and upgrade to the Hopper 3. I have called Dish twice and chatted 2-3 times and keep getting different answers on what this will cost me. The last chat + call I was told that I would need to pay $150 for the Hopper + $50 for a Joey 2.0 and either add the $8/month service contract or pay $100 for the install.

Is this $150 fee normal? They said I would have to sign up for a new 2 year contract, if thats the case then why would I pay $150 upfront?

As for the Joey - not once have they told me what the 4K joey would cost me. The best I could get was that I could pay $50 for a Joey 2 or sign a 2 year contract and get it for free.

Any one have any ideas?

Thanks
 

Rixos

SatelliteGuys Pro
Oct 12, 2015
224
71
Sacramento
Depends on what package you have, how long you are with dish, payment history, under contract or not.... And you can negotiate. What i heard is $50 for 4k joey is pretty much what most people paid. But rest is variable...
 

WiCkeDuDe

SatelliteGuys Pro
Nov 16, 2005
1,554
294
Utah
$150 for the hopper is pretty normal as is $50 for a 4K Joey. I was able to get mine no charge but that's rare. I believe the Joey 2s usually are no charge but it all depends on your customer rating.
 

atl630

New Member
May 18, 2016
2
0
NJ USA
Thanks for the input - they wont even quote me on the 4K joey. They just keep saying $50 for the Joey 2

I have only been with Dish for 1 year (was with DTV for 6-7 years before that). I have the 79.99$ package.

Is it because my credit score? When I signed up it was about 80 points lower than it is now
 

spoiler1041

SatelliteGuys Pro
Dec 26, 2011
749
254
Fl
Thanks for the input - they wont even quote me on the 4K joey. They just keep saying $50 for the Joey 2

I have only been with Dish for 1 year (was with DTV for 6-7 years before that). I have the 79.99$ package.

Is it because my credit score? When I signed up it was about 80 points lower than it is now
People really seem to get straight and good answers from the DIRT team.
 

thomasjk

SatelliteGuys Pro
Jan 10, 2006
2,241
558
Charlotte, NC
Thanks for the input - they wont even quote me on the 4K joey. They just keep saying $50 for the Joey 2

I have only been with Dish for 1 year (was with DTV for 6-7 years before that). I have the 79.99$ package.

Is it because my credit score? When I signed up it was about 80 points lower than it is now

Try contacting a DIRT member. Israel is http://www.satelliteguys.us/xen/members/israelh-dish.198529/ is logged in now. Click on link and start a conversation with him.
 

MarkL@DISH

SatelliteGuys Family
Jul 8, 2015
62
53
Littleton
Hi All - I have been following this site for a while, but just registered to ask this:

I have a Hopper 2 w/ Sling and no joeys. I wanted to add a Joey (preferably 4K for when I get a new TV) and upgrade to the Hopper 3. I have called Dish twice and chatted 2-3 times and keep getting different answers on what this will cost me. The last chat + call I was told that I would need to pay $150 for the Hopper + $50 for a Joey 2.0 and either add the $8/month service contract or pay $100 for the install.

Is this $150 fee normal? They said I would have to sign up for a new 2 year contract, if thats the case then why would I pay $150 upfront?

As for the Joey - not once have they told me what the 4K joey would cost me. The best I could get was that I could pay $50 for a Joey 2 or sign a 2 year contract and get it for free.

Any one have any ideas?

Thanks

Hello alt, Hopper upgrades are much like upgrading a phone with your cell phone carrier. Fee's can vary depending on account history, billing and payment history, time with DISH. Upgrade fees are also subject to credit approval. We can help you with a private message. Please provide your telephone number and PIN in the message.
 

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
52,729
17,774
Northern VA
Being still under contract may not help.

I'm not upgrading to the H3, but I sure wouldn't pay to do so if I was. Of course, I pay Dish a good bit more per month, have near perfect credit and have been with them for many years.
 

HDTV Rookie

SatelliteGuys Pro
Supporting Founder
Dec 1, 2003
173
0
Texas
Just getting my upgrade installed today - going from 2 original hoppers and 3 original joeys to (1) Hopper 3, (1) 4K Joey and (3) Joey 2.0. I was only charged $50 for the 4K Joey and my monthly bill will actually go down $2. But I have been with Dish since 2000, am signed up for auto pay, have great credit (but still had to do credit card gaurantee in case I don't return equipment)
 

TheLip

SatelliteGuys Pro
Lifetime Supporter
Feb 24, 2016
642
345
Greendale IN (Lawrenceburg, IN)
I was a fairly new customer, after 2 months into my contact I wanted to upgrade to h3 and a 4k joey. I had to negotiate a bit, but I got the upgraded equipment free. I expected to pay $50 for the 4k joey because that was pretty standard, but in the process of arguing about the $150 upgrade for the h3 they gave me the 4k joey for free as well. I paid $10 for the service call because I still had the introductory 6 free months of the protection plan.
 

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