Hopper renting pay per views, BY ITSELF

JeffN9

SatelliteGuys Pro
May 5, 2007
300
124
Oregon, WI.
No porn yet but I wouldn't be surprised. Nothing has downloaded since I took some security measures. I'm keeping my fingers crossed though because it had been a couple of months since the last incident.

The on demand movie (Reasonable Doubt) that downloaded and parked itself in the rental folder showed expired this morning. I could have sworn that when I looked at it a couple of days ago it said I had 20+ days to watch it. Lot's of bizarre stuff going on.

I did PM one of the DIRT folks yesterday and asked them to take a look at this. Haven't heard back yet.
 

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
38,817
46,474
Fairfax, VA
This is one of the reasons I don't want to upgrade to a Hopper as yet. I'll let y'all finish debugging for me. ;)
 

dare2be

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Jul 15, 2011
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But there are plenty of other kinds of issues that have cropped up for multiple people. Like Krell, I'm not playing receiver roulette.
 

JeffN9

SatelliteGuys Pro
May 5, 2007
300
124
Oregon, WI.
I contacted someone from DIRT but he wouldn't credit the movie charges because I didn't turn on parental controls after the first incident. So it was all my fault that this happened again:( Now I'm stuck with paying for movies I never ordered and I still don't know how or why it happened or when/if it will happen again, parental controls or not. I'm very frustrated, can you tell?

It's not over yet. Does anyone have the number for Executive Resolutions?
 

navychop

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Jul 20, 2005
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This is one of the reasons I don't want to upgrade to a Hopper as yet. I'll let y'all finish debugging for me. ;)

Look at this necklace. Nice and shiny, isn't it? See how the light plays on it as I swing it back and forth, back and forth. You are getting sleepy.....

;)

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TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
38,817
46,474
Fairfax, VA
Now I'm stuck with paying for movies I never ordered and I still don't know how or why it happened or when/if it will happen again, parental controls or not. I'm very frustrated, can you tell?

I got so frustrated, I called and had Dish zero out my PPV credit limit. No more spurious irreversible charges for PPV. Of course no more PPV either. ;) Except through the free coupons which you may receive from time to time.
 

JeffN9

SatelliteGuys Pro
May 5, 2007
300
124
Oregon, WI.
I got so frustrated, I called and had Dish zero out my PPV credit limit. No more spurious irreversible charges for PPV. Of course no more PPV either. ;) Except through the free coupons which you may receive from time to time.

Were you charged for movies you didn't order like me?
 

JeffN9

SatelliteGuys Pro
May 5, 2007
300
124
Oregon, WI.
All you have to do is call the 800 number and ask for executive resolution dept. they will transfer you immediately after they give you a third degree.

I have a 720 area code number that I called in the past. I haven't had time to call yet today so I'm not sure if it is still a good number or not.
 

JeffN9

SatelliteGuys Pro
May 5, 2007
300
124
Oregon, WI.
I got so frustrated, I called and had Dish zero out my PPV credit limit. No more spurious irreversible charges for PPV. Of course no more PPV either. ;) Except through the free coupons which you may receive from time to time.

Another question I forgot to ask. Out of curiosity did you have parental controls turned on when the non-ordered pay movies showed up on your account?

FYI, I did have my PPV credit limit changed to $0. Good suggestion.
 

JeffN9

SatelliteGuys Pro
May 5, 2007
300
124
Oregon, WI.
As a follow up.

I was able to get a front line csr to credit the two movies. Hopefully with the new security measures in place this does not happen again but I still do not know why it happened in the first place.
 

Enraged newb

SatelliteGuys Pro
Aug 21, 2013
224
14
Forest Hills, New York
Yup the hopper do watch porn from time to time. Those dirty dogs. ;P na man I have done hundreds of hopper jobs and never heard of it happening. Not saying it didn't.


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