Hopper -> Supper Joey connection problem (1 Viewer)

littlecloud319

Thread Starter
Tech guru
May 22, 2017
524
365
Black Creek WI
Every once in awhile when I turn my super joey on it won’t/can’t connect to the hopper unless I either pull the power plug and plug back in or do a reset through the diagnostics screen which is the software equivalent. I’m wondering if this could be a problem at the solo node or integrator. All entry points into the house have been sealed up with silicone and are still good as of today. So that make me figure that maybe water is entering through a connection at the node or integrator which are located outside. Can the constant freezing and thawing of our wisconsin weather cause any cracks where water could get in? I made sure all the connections were tight before winter hit us.
 

HipKat

SatelliteGuys Master
Pub Member / Supporter
Aug 25, 2017
8,621
13,759
Pekin, IL
Every once in awhile when I turn my super joey on it won’t/can’t connect to the hopper unless I either pull the power plug and plug back in or do a reset through the diagnostics screen which is the software equivalent. I’m wondering if this could be a problem at the solo node or integrator. All entry points into the house have been sealed up with silicone and are still good as of today. So that make me figure that maybe water is entering through a connection at the node or integrator which are located outside. Can the constant freezing and thawing of our wisconsin weather cause any cracks where water could get in? I made sure all the connections were tight before winter hit us.

I’ve seen integrators fail before. Some have the rubber grommet in the barrel connector, and some do not. I never figured that one out.

You may want to see if you can get a tech and ask him to switch you over to hybrid. IMO hybrid is way more efficient, especially on Super Joey setups
 

littlecloud319

Thread Starter
Tech guru
May 22, 2017
524
365
Black Creek WI
I’ve seen integrators fail before. Some have the rubber grommet in the barrel connector, and some do not. I never figured that one out.

You may want to see if you can get a tech and ask him to switch you over to hybrid. IMO hybrid is way more efficient, especially on Super Joey setups

That’s actually what I thought they would do originally. When the tech said he had to run a third line for the super joey I said I saw on the diagrams it could be done with 2 on hybrid lnbs. He said it had to have 3. I guess he’s undereducated like most tech around here. I’ll give chat a try tomorrow. I plan on eventually upgrading to hopper 3 anyways. If they won’t offer it to me for less than $100 before my contract ends I’ll use it as a bargaining chip.
 

HipKat

SatelliteGuys Master
Pub Member / Supporter
Aug 25, 2017
8,621
13,759
Pekin, IL
That’s actually what I thought they would do originally. When the tech said he had to run a third line for the super joey I said I saw on the diagrams it could be done with 2 on hybrid lnbs. He said it had to have 3. I guess he’s undereducated like most tech around here. I’ll give chat a try tomorrow. I plan on eventually upgrading to hopper 3 anyways. If they won’t offer it to me for less than $100 before my contract ends I’ll use it as a bargaining chip.

Talk to someone in the US.
 

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