I got the NBC feed for the Olympics on Voom. All it took was two phone calls AND (I believe) the right attitude.
OK, my local NBC stations is not an O&O.
According to this website: http://voom.decisionmark.com/ I do not qualify for any NBC Olympics from Voom.
My problem is that my local NBC station divides it's channel (19Mbit) in to three stations. The first is the HD feed from NBC. The second subchannel is a UPN station that the affiliate owns. The third is a weather map. So, if I only had Voom, I would not be able to receive the analog NBC broadcast unless I rewired my antenna to connect to an old TV.
Enough about that. This is what I did and the key, in my opinion, is to be polite and friendly on the phone with the CSRs. I first called and told the CSR that I wanted to watch the Olympics but that the screen said to call Voom to have it turned on. She looked up my address and told me that I was not eligible. I explained that then I would be missing the live broadcasts. She put me on hold and then came back and said that she had turned it on for the 593 and 594 channels. Well, would you believe it, my box locked up
. I did a reset but did not get the 593 and 594. The CSR told me that they should show up when the guide is completely downloaded (about 30 minutes). I waited for two hours, and as expected, the channels did NOT show up. So, I called back and the new CSR (after checking the address again), told me that I am not eligible. After I told here that I had called earlier and that the previous CSR told me she would turn on 593 and 594, the new CSR said sorry, nothing she could do. I said OK, thanks for your assistance. I was planning to call back in another hour, however, I tuned to 321 and VOILA, there was the picture in full HD. I also had a picture on 593.
Since I also have DirecTV HD, I also found that I have the HD feed on channel 84 and they also transmit the locals on D* so I can use the HD Tivo for that, but that is a different story. .
Key is (IMHO) to be polite. (What a concept...)
OK, my local NBC stations is not an O&O.
According to this website: http://voom.decisionmark.com/ I do not qualify for any NBC Olympics from Voom.
My problem is that my local NBC station divides it's channel (19Mbit) in to three stations. The first is the HD feed from NBC. The second subchannel is a UPN station that the affiliate owns. The third is a weather map. So, if I only had Voom, I would not be able to receive the analog NBC broadcast unless I rewired my antenna to connect to an old TV.
Enough about that. This is what I did and the key, in my opinion, is to be polite and friendly on the phone with the CSRs. I first called and told the CSR that I wanted to watch the Olympics but that the screen said to call Voom to have it turned on. She looked up my address and told me that I was not eligible. I explained that then I would be missing the live broadcasts. She put me on hold and then came back and said that she had turned it on for the 593 and 594 channels. Well, would you believe it, my box locked up
. I did a reset but did not get the 593 and 594. The CSR told me that they should show up when the guide is completely downloaded (about 30 minutes). I waited for two hours, and as expected, the channels did NOT show up. So, I called back and the new CSR (after checking the address again), told me that I am not eligible. After I told here that I had called earlier and that the previous CSR told me she would turn on 593 and 594, the new CSR said sorry, nothing she could do. I said OK, thanks for your assistance. I was planning to call back in another hour, however, I tuned to 321 and VOILA, there was the picture in full HD. I also had a picture on 593.Since I also have DirecTV HD, I also found that I have the HD feed on channel 84 and they also transmit the locals on D* so I can use the HD Tivo for that, but that is a different story.
.Key is (IMHO) to be polite. (What a concept...)
