HR22-100 searching for signal 771

[ranmic]

So about 30 minutes ago I was watching TV and my HD-DVR picture went blank(black screen). I changed to a few different channels and the same result. I reset it(red button) and then I pulled power and re-powered it.

I was able to check the signal and got all 0's on it. After the reset I got good signal strength all 90's but no picture......still searching 771.

So, i went and got my other HD box and plugged it in, in place of the HD-DVR and all works fine.

anyone got any ideas?

thanks.

 

[jtwex]

You could try resetting your services for that receiver as long as you're getting signal from all the birds.

https://www.directv.com/DTVAPP/login/login.jsp?_requestid=1980207

 

[sean321]

Possible B-band converter, the pigtail looking thing that hooks into the sat in. those are know to crap out on occasion

 

[jtwex]

Sounds like he gave up & just replaced the unit with DTV. Follow-ups by the OP make things so much easier.

 

[ranmic]

Sorry, didn't realize I needed to follow up.

No action needed. It just started working again.

 

[Davedirectv]

if you have a power inserter right behind this receiver i would just make sure the fittings are all nice and tight. 7/16 wrench, just enough to tighten them, do not over do it..


i've seen more then one service call because of this, loose connection behind the main box connected to a PI. quick and easy money. but hope that helps you out

 

[ranmic]

if you have a power inserter right behind this receiver i would just make sure the fittings are all nice and tight. 7/16 wrench, just enough to tighten them, do not over do it..


i've seen more then one service call because of this, loose connection behind the main box connected to a PI. quick and easy money. but hope that helps you out

Thanks. I noticed the next day when it did come back online and started working that the Multi-room view was available. So, I'm attributing it to the software update of that and it just gacked. It made no sense on why I could see good signal and on it but searching for signal too.

Like I said earlier, my regular HD box worked fine when I switched them out and then the next day the DVR was happy again.