HR34 box lagging and unusable

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G

greatlakes

Thread Starter
New Member
Jun 29, 2012
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great lakes
Started having problems the box lagging(more than usual), programs not recording, pictures freezing and channels not playing. After resetting the box multiple times the machine is still basically non functional. The only error code is no Internet connection. Tried 'clearmybox' which seemed to just set the box into reset mode.
Any other suggestions before I try 'reset everything'? Afraid to call the company for fear of magically getting stuck in another contract.
 
M

mdram

SatelliteGuys Pro
Aug 24, 2005
4,042
778
Md
a warranty replacement should not have a contract. an upgrade would, so dont upgrade
 
T

texasbrit

SatelliteGuys Pro
Pub Member / Supporter
Apr 12, 2006
3,650
361
Call and tell them your HR34 won't power up, and you need a replacement. Don't even mention the word
upgrade". The replacement will almost certainly be an HR44 but don't get involved in a discussion over that. After the replacement arrives and you connect it, call DirecTV and make sure they have NOT extended ypour contract.
 
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