I had an HR54 700 installed with 3 minis a couple of weeks ago. After setting several timers and having them completed I attempted to watch one of the recordings. The DVR was auto deleting them until eventually all of the recordings were gone. I called tech support and was sent to protection plan support. The rep. (after a couple of hours total and a few resets) had no idea what the issue could be so he scheduled a tech visit. The tech installed a new HR54 of the same model and left. This did not resolve my issue so he came out and moved the box to another room. Still not resolved. We are single family home without the possibility of neighbor interference. The tech checked the power outlet and found no issue. Any idea how to resolve?