HWS: Problem opening files, Error 04 (1 Viewer)

Tony S

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Yesterday, when I selected a DVR recorded show to watch, my HWS put up an error screen: "A problem was encountered when opening the files for this DVR event. Please note the Error Code: 04". If I then go ahead and select the event, the DVR goes to the "event over" screen. I have never seen this before.

Does anyone know what Error Code 04 means?
 

navychop

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Loosely translated, I think it means "Transfer everything you want to keep to an EHD, pronto, if you can."
 
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navychop

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Supposedly, it means Signal Loss. But in practice, seems to mean if it recurs, you will need to replace the receiver.
 
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Tony S

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Thanks. Signal loss makes sense because on that same day I had a few recordings that were broken into 2 segments, just like when you have a brief signal loss...except that the weather was perfect, no reason for signal loss.

I already transferred my important recordings to my EHD because I am skeptical of this receiver. Back on August 16th, I got the "Your timers have been saved but any recordings have been lost" message on my HWS, and the receiver reformatted the hard drive erasing all my recordings. Since then, I have had no problems.

I hope this is just another one-time event!
 

TheKrell

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What's EHD? Where do I find it in order to transfer everything I want to keep?
It's something you buy yourself. EHD stands for External Hard Disk.

A HwS can handle a total of 7TB disks, though some (bookworm?) report getting 8TB to show up at once using 6 and 2TB disks. I have not been able to add my 1.5TB disks to my 6TB disks; it's only 1 at a time for me. :(
 

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