I Talked to Voom About PG

RickyMac

SatelliteGuys Family
Mar 7, 2004
108
0
Phenix City, AL
I contacted a CSR @ Voom regarding the PG "no info."

He stated that they are aware of the problem and that it may take SEVERAL DAYS for the info in the PG to come back.

That really s**ks... :mad: :mad: :eek: :confused:
 

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,039
1,738
New York City
No luck. Did you get the email from Peter? Please let him know that it is still a problem for you and others.
 

RickyMac

SatelliteGuys Family
Mar 7, 2004
108
0
Phenix City, AL
This is a new problem

Sean,

For the first time since install, the station call letters are listed beside the station numbers.

The problem now: I have no info in the PG for any stations, local, SD, HD, nothing at all.

This is the first time this has happened. I am not the only person this has happened to today. ====Something happened TODAY to cause the problem==

I can still watch TV, but I don't know whats on. Why will it take several days for the PG "info" to return?
 

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,039
1,738
New York City
RickyMac said:
Sean,

For the first time since install, the station call letters are listed beside the station numbers.

The problem now: I have no info in the PG for any stations, local, SD, HD, nothing at all.

This is the first time this has happened. I am not the only person this has happened to today. ====Something happened TODAY to cause the problem==

I can still watch TV, but I don't know whats on. Why will it take several days for the PG "info" to return?

Ok. Did you send an email to Peter? Let him know that this is the problem. This will expedite a response. I will also let him know.
 

LOBO2999

SatelliteGuys Pro
Apr 1, 2004
823
0
Cumming, GA
I was told by a CSR a half an hour ago that they were doing D/L 's today for what I am not sure and he didnt know , but this could of cause the problems we are having I dont know but I would like it fixed. :D
 
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