I switched back to DirecTV last summer. I had a 4K system installed but I have been extremely disappointed with 4K for several reasons. First is the lack of programming in 4K. It's pretty much a joke. Second, 4K is only available on the Mini Genie and not the main box. Third the 4K Mini is only available in a wired version.
I called DirecTV to ask about swapping my 4K Mini for a wireless Mini. I know I would have to buy a wireless bridge to add at the switch. They said they would not do that. The only option they gave me was to add a wireless Mini at $7/mo, pay $99 for the wireless bridge, and $99 for the wireless system setup (which I am perfectly capable of doing myself).
This is ridiculous. Is it worth calling again to try another CSR?
I called DirecTV to ask about swapping my 4K Mini for a wireless Mini. I know I would have to buy a wireless bridge to add at the switch. They said they would not do that. The only option they gave me was to add a wireless Mini at $7/mo, pay $99 for the wireless bridge, and $99 for the wireless system setup (which I am perfectly capable of doing myself).
This is ridiculous. Is it worth calling again to try another CSR?