Insufficient Bandwidth - 1518 Message

[gpflepsen]

In the interest of keeping my unique issues in their own thread, I'm creating this thread to pull it out from being buried in others.

All of my receivers (two Hopper 3s and Joey 4) will not download a 4k/UHD PPV or OnDemand show from DISH. It always throws up the 1518 window that says "Your receiver currently has insufficient bandwidth to rent this event. Try again later". I have 1Gb/s fiber to the house that tests at every location at ~900Mb/s. All my locations are hardwired. Both H3s report speeds of ~400Mb/s when transmitting/receiving from the mothership's tech portal (Internet test screen).

I can download non-4k content with no issues.

Any ideas on why the system doesn't to want to download 4k programming? There are no issues when they d/l any other non-4k content?

In another thread, Bobby said he gets this message from time to time, so perhaps there is a Dish issue with this and not necessarily an issue specifically to me.

Post in thread 'Is This a Valid LNB Configuration for Two Hopper 3?'

Today at 11:17 AM

Time to get that 1 gig speed plan.

Um, I have a 1 gig plan and I still get that message from time to time.

• Bobby

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Here's more results from searching for this 1518 issue.

C

Thread 'insufficient bandwidth'

Jul 9, 2021

im having issues watching ondemand 4k content i have a good internet connection with speed test and get 650mbs wired and 300mbps wireless. I called Dish and they stated contact xfinity. Does Xfinity throttle streams from Dish?

• cfkillers
• Replies: 32
• Forum: DISH Network Support Forum

J

Thread '4k Insufficient Bandwidth?'

Mar 2, 2022

For some reason suddenly I cannot stream 4k On Demand through my Hopper 3. I have a Fios gigabyte connection and I am connected wirelessly on the 5g network on my router. I am getting around 600mpbs down and 500mbps up on my phone and laptop. For some reason it shows only 28mbps when I test the status on the hopper. I think this happened when the H3 was updated to the 316 update. Never had an issue prior. I have reset the Hopper twice and reset the router. Everything else streams no problem through the TV itself not using the Hopper 4k HDR, 4k Dolby Vision/Atmos sound, ect). Dish is the...

• jayiw
• Replies: 6
• Forum: DISH Network Support Forum

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As suggested previously, I've tried setting the Dish equipment to have static IPs on the LAN and went from wired to wireless. The network has been reset several times. Still no bueno.

Any further suggestions?

 

[telstar_1]

call to cancel

 

[gpflepsen]

call to cancel

Why would I?