IOS app recording in SD, not HD.

[Rixta]

Hi all,
I have an issue that seems to be specific to a certain channel and was wondering if anyone else had seen this.

DTV has a rugby channel in both SD (ch 490) & HD (490-1). I hide all duplicate SD channels on both my tv guide and the IOS app.
When recording manually from the tv guide on ch 490-1 all is good...it records in HD as it should.

However, on the IOS app in my iPad, even though I only have the 490-1 (HD) channel displayed, and the info shown indicates it is HD, whenever I try to record from the iPad it only seems to record in SD - it is as though it only see's ch 490.

I have done a test with other SD/HD duplicate channels and it records correctly, which makes me think it is a specific channel issue...has anyone else seen anything similar?

Thanks,
Rick

 

[twizt3dsist3r]

I wonder if it has to do with 490-1 being a subchannel. But honestly I don't know. I'll do some digging.

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