I called DISH about couple of things. The first being I thought my bill was to high- 93 dollars.
I had Silver Hd with DVR Classic, Platinum HD Locals, 2 622's and an 811.
I started my conversation with why is Nick not available in the Turbo HD. I also wanted to know why dropping programming would increase the junk fees. So after going round and round she transferred my states side to a young lady in retention to help. The stateside CSR could not believe Nick was not available in the HD only packages and said it made no sense to her.
She suggested I drop Platinum to save 10 dollars. She then offered an additional 15 per month off for a year to drop my bill 25 dollars. She then added Cinemax for a penny.
I was originally going drop programming to Turbosilver HD but I would have only saved about 13 dollars because of the junk fees and not have Nick in HD.
Turned into a pretty good call but what I though was funny is that both the overseas and stateside CSRs suggested dropping Platinum to save money.
I had Silver Hd with DVR Classic, Platinum HD Locals, 2 622's and an 811.
I started my conversation with why is Nick not available in the Turbo HD. I also wanted to know why dropping programming would increase the junk fees. So after going round and round she transferred my states side to a young lady in retention to help. The stateside CSR could not believe Nick was not available in the HD only packages and said it made no sense to her.
She suggested I drop Platinum to save 10 dollars. She then offered an additional 15 per month off for a year to drop my bill 25 dollars. She then added Cinemax for a penny.
I was originally going drop programming to Turbosilver HD but I would have only saved about 13 dollars because of the junk fees and not have Nick in HD.
Turned into a pretty good call but what I though was funny is that both the overseas and stateside CSRs suggested dropping Platinum to save money.