Well he was referring to satellites being at different miles from earth so I doubt is was a confusion between altitude and elevation. Bottom line, just to lazy to re-peak the dishes!
I hope that isn't the case. I do know that it's a small gap that the dish is aimed through, so maybe the guy was right. I'd hate to call the manager and get these guys in trouble. I don't know, what do you guys think I should do? Should I be getting a better signal through that opening (I posted pics a few posts ago)?