Has anyone had this problem? The remote wasn't linked to the Joey so we used the front panel buttons to select resolution. Then after that choice we hit system info on Joey so we could pair the remote, after pairing remote it skipped linking with Hopper and started the activation screen. It just sits and sits no activation. we can see it on the whole home on the hopper but it's unlinked and we try to select it to link to but just sits on unlinked...we have tried resetting the hopper and joey but no luck. Any suggestions??