So I just signed back up with TW cable after a 10-year hiatus. I've been with DISH Network during that entire time, but I decided to drop them and go back ... why?? ... 1) They dropped AMC & I really like the Breaking Bad series, & 2) I tried to upgrade to HD and couldn't because the tree line around my property was blocking the HD sat. DISH sent me a ROKU "free" for the AMC Breaking Bad issue, but the HD problem was the straw that broke the camels back.
So, I did a chat with TW sales after I signed back up & scheduled the install ... in the chat, I requested to have the latest Cisco Digital HD/DVR box installed. The Rep said it would be noted and that such requests were typically honored.
My question is, is the Cisco Box the latest 'n greatest? And does anyone close to the TW game think that the Rep was being honest in saying my request would be honored? My bet is that they'll still show up with at crappy old Sci Atl box.
So, I did a chat with TW sales after I signed back up & scheduled the install ... in the chat, I requested to have the latest Cisco Digital HD/DVR box installed. The Rep said it would be noted and that such requests were typically honored.
My question is, is the Cisco Box the latest 'n greatest? And does anyone close to the TW game think that the Rep was being honest in saying my request would be honored? My bet is that they'll still show up with at crappy old Sci Atl box.