It shouldn't be this hard for people. If it's any consolation, I always try to use a 722. You don't have to modify the work order.
I finally got my 942 upgraded after a long hard fought battle over the phone. After many many letters and phone calls I finally gave in to upgrade, but I wanted a 722 instead of a 622. After about an hour over the phone with the top exec office I finally gave in to the 622 thinking the installer (they required) would only have a 722. The installer called Sunday morning saying he would be here between 2&3 that afternoon so I ask him if it would be a 722 and he said no it was a 622. I told him I wouldn't except a 622, so he called dish and couldn't get it changed and said I would have to call. After about an hour on the phone with the emergency department they finally oked the 722. The reason was for not giving me the 722 was because I already had one. Well I got it to replace my 921 that I had gave 1,000.00 for and now they were replacing my 942 I gave 700.00 for, I felt I deserved the 722, after all I have been a customer for 12 years and never have been late on my near 160.00 per month bill I pay them.
Just named different?What are the different names?What advantage do you have in buying the equipment? There's no additional fees. You're charged the same fees, they're just named different.
Just named different?What are the different names?
You have an additional owned receiver it's called an "additional outlet fee" if you have a leased receiver, you have a "leased receiver fee" There is no lease fee on the first receiver.
yep, your correct. They got me coming and going. So I can upgrade to just a 211 and not have to pay em a fee, but I will have just 1 receiver on my account?
It obviously shows that they are wanting to eventually own all the satellite hardware and they will not give in during the process. They want to "recycle" the equipment to save money and keep their costs down. They are also probably going to do this to cut down on piracy.
I just don't like the rent to not to own plan. A rep told me that I might still have to pay for repairs/ replacement if a leased piece of hardware stops working( no doubt due to anything short of an act of God) unless I buy the {protection plan}
I guess I sound so bitter, cause I remember way back when dish was new to dbs
and bucking hard to out due direc, between the two I still like em (dish)better,,I think.
No disrespect but the 811 got new software yesterday.
http://www.satelliteguys.us/dish-ne...ew-software-updates-thread-4.html#post1535689
AH crap I was hoping the ol 811 had a LEASE on life.It's the same software as the 381. It rolls out the the 381, it goes to the 811s too. Plus, when there are critical changes, they can't stop supporting a receiver.
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