Losing signal after 1000.4 EA install

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prashp1

Thread Starter
Well-Known SatelliteGuys Member
Jul 6, 2009
31
0
CT
Hello. On Sunday morning the DN tech came by and installed the 1000.4 dish. I now have 61.5, 72, 77, and 118.7.

Then Monday morning I lost 61.5 signal and there was a message on the screen saying "You don't have to call us. We are aware of this problem. Your local channels are not available. Press "Guide" and watch non-local channels."

Then Monday evening I call DN Tech Support and the tech told me to unplug the power inserter and plug it back in. After this I got my local channels back.

But this morning I have lost the signal again.

What could be causing this issue?
 
MikeD-C05

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,573
16,859
Nederland , Texas
Sounds like the dish for 61.5 sat, where your locals are located , isn't peaked right. You shouldn't be losing your locals like that. What are the signal strengths for all three sats?

I am getting the following strengths on the eastern arc dish in southeast, Texas:

77 sat- between 50-58
72.7 sat-between 60 - 70
61.5 sat-between 45-70
 
DVDDAD

DVDDAD

Supporting Founder
Supporting Founder
Sep 8, 2003
786
12
Huntington, Long Island, NY
I have no idea on what could be causing your problem. If anyone knows it's someone here at SatelliteGuys! Knowing how frustrating your problem could be, I thought your post could benefit from a little bump. :) I'm sure someone more knowledgeable will chime in and give you a few ideas that might help you with your situation. Good luck!
 

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