Major problem with my H20 and pixelation! (2 Viewers)

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sobonefnet

SatelliteGuys Pro
Oct 29, 2005
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I am totally confused!

I have a H20 connected directly to a 1080p Vizio via HDMI.

I have a SWM set up.

The HD channels are perfect

Every single SD channel is pixelized.

I ran system test everything is "OK"

Signal strength is 96%-99%

I switched the HDMI cables and still nothing.

What in the world could be causing this?
 
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memory

SatelliteGuys Pro
Jan 22, 2006
186
0
working usually
I am totally confused!

I have a H20 connected directly to a 1080p Vizio via HDMI.

I have a SWM set up.

The HD channels are perfect

Every single SD channel is pixelized.

I ran system test everything is "OK"

Signal strength is 96%-99%

I switched the HDMI cables and still nothing.

What in the world could be causing this?


If it is a H20-600 then its cooked and you need a dif reciever
 

raoul5788

Studebaker driver
Staff member
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Dec 28, 2004
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Cheshire CT
I am totally confused!

I have a H20 connected directly to a 1080p Vizio via HDMI.

I have a SWM set up.

The HD channels are perfect

Every single SD channel is pixelized.

I ran system test everything is "OK"

Signal strength is 96%-99%

I switched the HDMI cables and still nothing.

What in the world could be causing this?

Have you tried using component cables? sobonefnet could be right, you could have a bad receiver, especially if it is an H20-600. There were many bad ones early on. If you can't get it working correctly, call Directv and have them send you another one. Assuming that you don't own the H20, make sure they don't extend your commitment, since it is defective.
 

sobonefnet

SatelliteGuys Pro
Oct 29, 2005
322
2
PA
Its a 600. I called them last night and they wanted to send a tech (and all the fees). What can I say to them to send me a new receiver. I do not own it.
 

raoul5788

Studebaker driver
Staff member
HERE TO HELP YOU!
Supporting Founder
Lifetime Supporter
Dec 28, 2004
30,507
14,140
Cheshire CT
Its a 600. I called them last night and they wanted to send a tech (and all the fees). What can I say to them to send me a new receiver. I do not own it.

Tell them it won't even turn on. That should get them to simply send you a new one. Again, make sure they don't extend your commitment for this since it is a defective unit.
 

sobonefnet

SatelliteGuys Pro
Oct 29, 2005
322
2
PA
OK - just got off the phone with D*, replacement receiver is on it's way via 2 day FedEx. They charged me 19.95 but, they will be no extension to my current contract. I hope they send me an H21 in stead of a H20. They told me I can keep the H20.
 

rad

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Sep 7, 2003
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Dripping Springs, TX
OK - just got off the phone with D*, replacement receiver is on it's way via 2 day FedEx. They charged me 19.95 but, they will be no extension to my current contract. I hope they send me an H21 in stead of a H20. They told me I can keep the H20.

Now that's the way it's supposed to work. But just on the safe side, when you get the new receiver and you go to activate it talk to the access card department and make sure they note no extension when they activate it. And then to be double safe I'd e-mail them after that asking them to provide you the end date to your commitment so you have it in writing.
 
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rad

Supporting Founder
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Sep 7, 2003
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Dripping Springs, TX
I have MVR on my (2) HR22's. MVR is available on the nonDVR models? I didn't know that.

It should be on the H21 and H23 with the next national release software update but not the H20 since it doesn't have an ethernet adapter in it.
 

sobonefnet

SatelliteGuys Pro
Oct 29, 2005
322
2
PA
I just received my shipping confirmation. this is what they sent: E®P_H20 - Model: H20-100C-R
 
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