Making changes to account online?

[dishbd]

Just curious, as a D* subscriber are you able to make changes to your account online, like add AND remove channels and/or programming packages? I have about had it calling E* anytime I need to make a change and inevitably something gets jacked with my account, so I'm looking to see if I can make some of these kind of changes online with D* should I choose to switch.

Thanks in advance!

 

[bgothard72]

Yes! D* is calling your name!

 

[jcrandall]

Also - no downgrade charge provided you have a service (premium) for 30 days. Also no charge to switch premiums (one for one). All done online.

 

[gadgtfreek]

Yepp, I have always used D* online and love it. masterdeals is correct, if you sign up for HBO(or any other), you cant cancel it within 30 days without a $10 fee. After that, you can drop it easily online.

 

[dishrich]

Also no charge to switch premiums (one for one). All done online.

Don't you have to have the original premium for at least 30 days BEFORE you switch it to another as well??? (I believe you DO)

 

[murphy]

hi guys, was also curious , can I add a receiver to my account online?

thnks

 

[eandras]

hi guys, was also curious , can I add a receiver to my account online?

thnks

That is one thing you can't do online at this time.

 

[DLS]

A few months back I tried to cancel the college football ESPN Game Plan on-line. It wouldn't allow me to do it and provided a phone number to call. The phone call was quick and painless.

Regards, Dan

 

[murphy]

"That is one thing you can't do online at this time."

Thanks

 

[ONUOsFan]

That is one thing you can't do online at this time.

You sure about that? I've been through the screens (although I never finished the process) that let you order a new receiver online...

 

[dishrich]

You sure about that? I've been through the screens (although I never finished the process) that let you order a new receiver online...

You CAN order a new box online, but you CANNOT activate it - nor can you activate/deactivate a box you ALREADY have on hand online. (years ago, they used to allow you to do all this, but took that capability out )

 

[Tonedeaf]

At least they let us send hits out to the receivers when we need to.

 

[ONUOsFan]

You CAN order a new box online, but you CANNOT activate it - nor can you activate/deactivate a box you ALREADY have on hand online. (years ago, they used to allow you to do all this, but took that capability out )

Good point. You can order a receiver, but I guess since his question was "can I add it to my account," which would require activation, the answer is technically no.

 

[dishrich]

At least they let us send hits out to the receivers when we need to.

And that you can actually do just as quickly over the phone, w/out talking to a CSR - I've used it several times to rehit boxes that were unplugged/disconnected & lost their authorization.